Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,405
4 Stars
257
3 Stars
49
2 Stars
19
1 Star
21
86%of customers recommend this product.
(
172 out of
199)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Posted by: LouH
Verified Purchase:Yes
Overall, I'm pleased with the phone. The folding option is great and when open it's thinner and lighter than I-Phone 14. It is a real change in that navigation and controls are not the same. I connected my old phone to the Flip with a cable and was able to transfer all my photos and phone contacts, then it froze. Had to manually add programs that I use daily with my old phone. I also have noticed a slight bump in the screen where it folds. Not sure if that's normal or uncommon. Hope it doesn't get worse.
Design
4
Response from Samsung USBy R&R Team, February 24, 2026
Hi there LouH, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with your new device. We know that changing operating systems and form factors can come with a bit of a learning curve. We have provided a link to the full manual for your device to help you best align the settings to your preferences, and discover all of the amazing features available on your device. The crease you mention experiencing with your device is normal for this unique form factor. We have also provided a link to an article that we recommend to our customers to care for this unique device. We lastly, have shared a link to the Samsung Support Team to assist you further any time you have questions about your phone. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gina
from TN
Verified Purchase:Yes
Love my new Galaxy Z Flip 7 phone. Compact wth all features
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 26, 2026
Hi there Gina, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are so pleased with the design and usage of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise during the usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Eduard
from Bronx NY
Expertise:Expert
Verified Purchase:Yes
Beautiful phone, great quality I love!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 2, 2026
Hi there Eduard, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you are enjoying the design, and overall quality of your new phone. We have provided links to resources to help you explore all of the amazing features available for usage, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Roni
Verified Purchase:Yes
I love my phone, its alot of new features I have to learn but overall I absolutely love it
Written by a customer while visiting Samsung US
Posted by: Yoooo
from Queens NY
Expertise:Expert
Verified Purchase:Yes
We did the trade option for this phone and my wife has loved it since day 1. She will never leave the flip lol.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Katl
Verified Purchase:Yes
The phone is great itself the camera could be upgraded to something that's like on the ultra or the Plus. I think the screen could be more flexible and thicker and not so flimsy and I think the battery life could definitely be better just like the ultra or the plus and the programming other than that it's a great phone
Written by a customer while visiting Samsung US
Customer Rating
5
So far the best version of z flip out
on March 11, 2026
Posted by: Eleyprincess
[This review was collected as part of a promotion.] Got this phone about a month th ago and had the z flip 5 before it. It is so so much better than the previous models. It was worth every penny I spent and I will continue to purchase any new z flip that comes out in the future. Samsung is a good brand of android ill even go as far to say its the best brand of android out there period. Been with team samsung since my early 20s im about to be 37 now and will never change my opinion of how amazing ALL their products are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product helped me make good sounding music
on March 11, 2026
Posted by: Awesome
[This review was collected as part of a promotion.] There is more to this phone than anybody even knows needs more information on that like a handbook of some sort
.....APP
.....APP
Value
5
Written by a customer while visiting Samsung US