Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,751 Reviews)
Open Ratings Snapshot
Rating breakdown 1,751 reviews
5 Stars
1,405
4 Stars
257
3 Stars
49
2 Stars
19
1 Star
21
86%of customers recommend this product. 
(
172 out of 199
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
My Flip 7
on January 1, 2026
Posted by: Leeran
Verified Purchase:Yes
Excellent phone... love the compact size when folded...
Impeccable screen...
Response from Samsung USBy R&R Team, February 11, 2026
Hi there Leeran, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are having an amazing experience with your device, and that you love the size and display of your device. We have provided links to resources to help you discover additional capabilities on your device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size
on January 2, 2026
Posted by: Nick
from So Burlington vt
Verified Purchase:Yes
IT WORKS WELL FOR ME. A little heavy with the cover samsung makes it easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 12, 2026
Hi Nick, we appreciate your feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear that you are pleased with the functionality and usage of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flip 7
on January 9, 2026
Posted by: Cyncyn
from Ca
Expertise:Intermediate
Verified Purchase:Yes
I've always loved the flip series its so handy and small for my shallow pocket clothes!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 4, 2026
Hey Cyncyn, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear how much you have loved the design of the Galaxy Z Flip Series, and that this device is no exception. We have provided a link to the complete manual for your device to help you discover all of the enhanced features and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun and simple
on January 10, 2026
Posted by: Beccalove
Giving this phone a 5 star!! Its fun and cute and compact. The camera is low quality i can still get good pictures in good lighting i really love the cover screen you can do alot Customize gif background. The performance is really good. If you want a bettr camera I suggest the s25 phone if dont want to over spend on a phone. I would give this a 4 star because of the camera you can take fun selfie from the cover screen. I feel im living the past with te flip. Need a fun simple phone this is it. Enjoy any phone is good. I love my second phone the s25 ultra as well.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 5, 2026
Hey there Beccalove, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear that you are enjoying the usage and enhanced capabilities of your device. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on January 12, 2026
Posted by: cnambo01
from California
Expertise:Intermediate
Verified Purchase:Yes
This phone offers a comprehensive feature set, lacking in no way. The aspect I appreciate most is its size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 16, 2026
Hi Cnambo01, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the capabilities and usage of your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Please, don't hesitate to reach out to us again in the future if you hae additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, and it so durable
on January 13, 2026
Posted by: Ahmed
from Ann Arbor,Michigan's
This is my second flip phone. I got the Flip 5 before, and both are amazing and easy to carry around. I don't even feel them in my pocket. What's even better is that I've dropped this phone a lot of times, and nothing has happened to it. I'm pretty sure some of these drops would break any other phone easily, but it really handles it well, especially if it's flipped. I dropped this phone in a river (Huron River), and nothing happened to it. Just today, I was changing the oil for my car, so I placed it down on the engine, positioning the flash on the oil cap. I mistakenly forgot about it and closed the hood. I drove the car for 10 minutes at about 65 mph. When I remembered that I had the phone there, I found it near the alternator, and it was so hot but somehow working fine! There was only a really small burn to the screen's plastic liner side, and that's it. I'm 100% going forward with the new Flip when it comes out.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2026
Hey Ahmed, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are so pleased with the usage and durability of your device. We have provided links to resources to help you discover all of the amazing ways you can use your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
noce compact phone
on January 14, 2026
Posted by: Pavel
Verified Purchase:Yes
I just use this phone for 1 mouth and very like it! It's very light and compact size to put in the pocket. 4 stars only becuase I would like if it will be folding with less noise and sound. It clicks very loud for me
Response from Samsung USBy R&R Team, January 16, 2026
Hi Pavel, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are enjoying the compact design of your design, and finding it easy to carry every day. We would love nothing more than to hear from you again if you ever have additional feedback you would like to share with us about features you would like to see going forward, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Improved model
on January 17, 2026
Posted by: Jan Burr
Verified Purchase:Yes
Purchased the first model and loved it. Dropped it and bent the frame, love the new model even more! Fits in my pocket or small evening purse perfectly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2026
Hey Jan Burr, thank you for your feedback on your Samsung Galaxy Z Flip7. We love hearing how much you are enjoying the usage of your device, and how pleased you are with the compact nature of this device. We have provided a link to the full device manual to help you with all of the amazing uses of this device. We have also shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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