Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,319
4 Stars
230
3 Stars
45
2 Stars
18
1 Star
24
85%of customers recommend this product.
(
163 out of
192)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Great features, and it so durable
on January 13, 2026
Posted by: Ahmed
from Ann Arbor,Michigan's
This is my second flip phone. I got the Flip 5 before, and both are amazing and easy to carry around. I don't even feel them in my pocket. What's even better is that I've dropped this phone a lot of times, and nothing has happened to it. I'm pretty sure some of these drops would break any other phone easily, but it really handles it well, especially if it's flipped. I dropped this phone in a river (Huron River), and nothing happened to it. Just today, I was changing the oil for my car, so I placed it down on the engine, positioning the flash on the oil cap. I mistakenly forgot about it and closed the hood. I drove the car for 10 minutes at about 65 mph. When I remembered that I had the phone there, I found it near the alternator, and it was so hot but somehow working fine! There was only a really small burn to the screen's plastic liner side, and that's it. I'm 100% going forward with the new Flip when it comes out.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 30, 2026
Hey Ahmed, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are so pleased with the usage and durability of your device. We have provided links to resources to help you discover all of the amazing ways you can use your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Pavel
Verified Purchase:Yes
I just use this phone for 1 mouth and very like it! It's very light and compact size to put in the pocket. 4 stars only becuase I would like if it will be folding with less noise and sound. It clicks very loud for me
Response from Samsung USBy R&R Team, January 16, 2026
Hi Pavel, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are enjoying the compact design of your design, and finding it easy to carry every day. We would love nothing more than to hear from you again if you ever have additional feedback you would like to share with us about features you would like to see going forward, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Jan Burr
Verified Purchase:Yes
Purchased the first model and loved it. Dropped it and bent the frame, love the new model even more! Fits in my pocket or small evening purse perfectly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Junk don't buy
on February 3, 2026
Posted by: Terry
from Portamouth ohio
Expertise:Expert
Is junk I just paid 1200 for this phone brand new and the screen stoped working 2 weeks after getting I use to love samsung but this phones is a rip off and after buying it 2 weeks ago for 1200 I had to go buy a moto razor because of this phone being junk it wasn't dropped it did get wet I just opened it and the inside screen quit working so I was with out a phone for 3 days I had insurance on it but it still required more money to get fix when I just paid 1200 so I had to Try and fix myself and no luck do not buy this phone it is junk
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US