Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,634 Reviews)
Open Ratings Snapshot
Rating breakdown 1,634 reviews
5 Stars
1,319
4 Stars
230
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product. 
(
163 out of 190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Beautifully done
on December 30, 2025
Posted by: BillyP
Expertise:Intermediate
Verified Purchase:Yes
I love the engineering design of the flip 7 it's perfect
I would recommend this to a friend!
Response from Samsung USBy R&R TeamDecember 31, 2025
Hey BillyP, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are so pleased with the design of this new device. We have provided a link to the complete manual for your device to help you with additional features, and to align the settings to your preferences. We have also shared a link to the Samsung Support Team to answer any questions that may arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Flip 7
on January 1, 2026
Posted by: Leeran
Verified Purchase:Yes
Excellent phone... love the compact size when folded...
Impeccable screen...
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size
on January 2, 2026
Posted by: Nick
from So Burlington vt
Verified Purchase:Yes
IT WORKS WELL FOR ME. A little heavy with the cover samsung makes it easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on January 6, 2026
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Great technology, nice design everything is great ,easy to use, lots of memory, this was a wife gift, she love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flip 7
on January 9, 2026
Posted by: Cyncyn
from Ca
Expertise:Intermediate
Verified Purchase:Yes
I've always loved the flip series its so handy and small for my shallow pocket clothes!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun and simple
on January 10, 2026
Posted by: Beccalove
Giving this phone a 5 star!! Its fun and cute and compact. The camera is low quality i can still get good pictures in good lighting i really love the cover screen you can do alot Customize gif background. The performance is really good. If you want a bettr camera I suggest the s25 phone if dont want to over spend on a phone. I would give this a 4 star because of the camera you can take fun selfie from the cover screen. I feel im living the past with te flip. Need a fun simple phone this is it. Enjoy any phone is good. I love my second phone the s25 ultra as well.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on January 12, 2026
Posted by: cnambo01
from California
Expertise:Intermediate
Verified Purchase:Yes
This phone offers a comprehensive feature set, lacking in no way. The aspect I appreciate most is its size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJanuary 16, 2026
Hi Cnambo01, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the capabilities and usage of your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Please, don't hesitate to reach out to us again in the future if you hae additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, and it so durable
on January 13, 2026
Posted by: Ahmed
from Ann Arbor,Michigan's
This is my second flip phone. I got the Flip 5 before, and both are amazing and easy to carry around. I don't even feel them in my pocket. What's even better is that I've dropped this phone a lot of times, and nothing has happened to it. I'm pretty sure some of these drops would break any other phone easily, but it really handles it well, especially if it's flipped. I dropped this phone in a river (Huron River), and nothing happened to it. Just today, I was changing the oil for my car, so I placed it down on the engine, positioning the flash on the oil cap. I mistakenly forgot about it and closed the hood. I drove the car for 10 minutes at about 65 mph. When I remembered that I had the phone there, I found it near the alternator, and it was so hot but somehow working fine! There was only a really small burn to the screen's plastic liner side, and that's it. I'm 100% going forward with the new Flip when it comes out.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 30, 2026
Hey Ahmed, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are so pleased with the usage and durability of your device. We have provided links to resources to help you discover all of the amazing ways you can use your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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