Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,634 Reviews)
Rating breakdown 1,634 reviews
5 Stars
1,319
4 Stars
230
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Best Samsung phone so far that I've owned!!
on September 22, 2025
Posted by: Simms1
[This review was collected as part of a promotion.] OK, so by far my favorite thing about this phone is all the NEW things and features Gemini the Galaxy Ai, can do on the newest ZFlip7! I use the Gemini feature to transcribe my talking into notes! It literally just listens to everything you tell it and can even summarize it into a note that I can use for Journaling or tking a quiz. Oh I also love the color of my new phone they have it in a pinkish red color called "Coral" and they also have other new colors too! I use my new phone for everything for experiencing new apps to using "hey google" when I am driving to text someone and I also think it has great gameplay quality!! 5 stars from me I had the ZFlip6 now the 7 and I guarantee if later they come out with an 8 I'll buy it ASAP love love love everything about it! You should really consider it it's great.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jenn
Verified Purchase:Yes
Best phone I've ever purchased! Im looking forward to seeing the future of this phone!
Written by a customer while visiting Samsung US
Posted by: Ivanna
from Texas
Expertise:Expert
Verified Purchase:Yes
I love this phone! it's so practical, convenient to use, great for content creation. Incredibly fast and the camera is amazing. This is the best phone I've ever owned. I'm so happy !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hi there Ivanna, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how much you are loving this new phone, and finding the design to be practical, convenient, and enjoyable while making your content. We have provided a link to the complete manual for your device to assist you further with the features of Galaxy AI that can further enhance your experience. We have also provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great switch over with smart switch, camera awesom
on September 26, 2025
Posted by: Missy1
[This review was collected as part of a promotion.] Ai is great, able to complete reference letter with just speaking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone 2025
on September 26, 2025
Posted by: Alex1923
[This review was collected as part of a promotion.] Love it so so much my favorite phone ever works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Fold: Screen Failed, Warranty Denied
on October 1, 2025
Posted by: noMoreSamsungPhones
from Deland FL
Expertise:Expert
Super disappointed with Samsung.
I loved this device, but the screen failed right at the hinge in the center. Samsung initially told me it was covered under their “discounted screen warranty,” so I shipped it in. Then I was told, “Unit was found not eligible for warranty screen replacement,” with no further explanation.
I loved this device, but the screen failed right at the hinge in the center. Samsung initially told me it was covered under their “discounted screen warranty,” so I shipped it in. Then I was told, “Unit was found not eligible for warranty screen replacement,” with no further explanation.
The failure was obvious: the screen popped into thin bright lines as soon as I opened it, and after just a few more opens, black liquid bled out from the fold. For a premium device, this kind of breakdown and lack of accountability is unacceptable.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 1, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not functioning as intended. We do our best to communicate our policies and provide the best possible service to our customers. We have provided a link to the warranty information for your device to help you. We have also provided a link to the Samsung Support Team to offer assistance with any and all repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Very Compact
on October 6, 2025
Posted by: Jesterp21
[This review was collected as part of a promotion.] Love the sleek and by folding it is smaller than a wallet as a man i can put in front pocket discreetly. Best ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Front face
on October 6, 2025
Posted by: Robertson8003
[This review was collected as part of a promotion.] I have the new zflip 7. For the most part I love this phone I just wish u could do most of the same things on the front face that ur able to do when phone is open
Value
4
Written by a customer while visiting Samsung US