Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,634 Reviews)
Open Ratings Snapshot
Rating breakdown 1,634 reviews
5 Stars
1,319
4 Stars
230
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product. 
(
163 out of 190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Make the switch
on October 10, 2025
Posted by: CauldronCrumbs
[This review was collected as part of a promotion.] I finally switched back to Samsung after a few years and this is by far my favorite phone I have ever had. From the cover screen and being able to use my apps without opening my phone is a game changer! Using the Kindle app on the cover screen is my entire personality, its so easy to hold and flip through the pages without needing to actually open the device. Galaxy AI has also been wonderful in helping with book recommendations! I can tell it the last few books I read and it gives me suggestions that fit the vibe! Overall, this phone is so user friendly, and an absolute necessity for anyone looking for a cute yet ultra functional phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is really cool but the screen is somewh
on October 10, 2025
Posted by: TheEvan
[This review was collected as part of a promotion.] Overall I would say that the phone is really cool. Being able to flip the phone open is really quite awesome and it is a good conversation starter. My only issue with the phone is that the screen can get dimples really easily which isn't great. Luckily they offer a free screen protector replacement within the first year. The Galaxy AI features are pretty useful but somewhat hard to access.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love reading on this screen!
on October 10, 2025
Posted by: DamonW
[This review was collected as part of a promotion.] I have to do a lot of reading in my line of work. Being able to open up a PDF with the dual screen and read an enlarge it to a nice size is amazing. It's like holding a book in my hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device!
on October 10, 2025
Posted by: Mfrederick
[This review was collected as part of a promotion.] I had several earbuds but this it the best ear dub I have. The richness is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An innovative approach to a modern phone.
on October 10, 2025
Posted by: Unholymoose
[This review was collected as part of a promotion.] I was skeptical of buying this phone but I got a really good promotion through my phone company. with that said, The phone overall has been very enjoyable The features make me happy including the Google AI news in the mornings and daily reports. One of my favorite features is holding it in half and playing movies on it while I'm doing other stuff. It's great on media, works amazing, and is overall been a great phone so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than expected.
on October 10, 2025
Posted by: JHYN
from MARYLAND
Expertise:Intermediate
Verified Purchase:Yes
Due to a glitch between Samsung and T mobile during the check out procedure, if went through a lot of trouble to figure out how to send the trade-in device. Talked several time with Samsung customer care as well as T mobile customer care. Finally, I sent in trade-in device. Therefore, I could not enjoy the new phone during that time. Overall, the phone is much better than expected in its design and function. I am trying to figure out step by step all the functions. Very exciting.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Switched from the ZFold 6, To ZFlip7
on October 10, 2025
Posted by: xjasen13x
[This review was collected as part of a promotion.] I will not waste my time with any phone not made by Samsung. The overall quality and user friendly features make it a no brainer. I have however noticed some less than awesome things with this ZFlip. The WIFI disconnects randomly for no apparent reason, never happened with the Fold. Web pages seem to have problems loading, on wifi or not. And over all, it's just slower in performance than I'm used to. I do love the convenience of the size when it's flipped closed. The small screen is really handy so you're not constantly opening and closing it for everything. Tha Galaxy A.I. function is handy for just about everything you can think of. I would still choose this phone over any non-Samsung phone out there. Thank you.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a TRUE smartphone!
on October 10, 2025
Posted by: Galaxy2theMoon
[This review was collected as part of a promotion.] This galaxy phone is just overall insanely cool. The Galaxy AI built in features really make life easier. I use the AI conversation feature almost daily. I get quick answers to all my questions. Since the AI is built into almost every layer of thr phone, I dont even have to worry about wording my texts incorrectly and can avoid miscommunication way easier. I love creating different photo styles too. Its so easy to use especially with the One Handed Operations features. This phone is smart which makes me feel smarter.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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