Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(3,117 Reviews)
Rating breakdown 3,117 reviews
5 Stars
2,389
4 Stars
533
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
2
Terrible screen
on March 21, 2026
Posted by: SamsungLover
from Germantown, MD
Expertise:Expert
I couldn't wait to upgrade to the flip 7...I fell in love with my flip phones. Until I dropped it one time and the top half of my screen went out. Purchased a replacement. THE new phone was sitting on my bed, I was taking some items from my bag and my blistex fell from my hand and hit my phone, it was the softest hit, screen damage again. I am truly truly annoyed. Samsung, I need you to make this screen a little tougher. Its not like I can go get a new screen. I have to pay the fee for a replacement phone.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, March 23, 2026
Hey SamsungLover, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you review any and all options available to you and work towards the best option for a resolution for you. We have also provided a link to an article to help you best ensure the durability and care of this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
New favorite thing to game on besides pc
on March 21, 2026
Posted by: Joey614340
[This review was collected as part of a promotion.] I've been playing fornite with a wired usb c cable for internet and my phone is just as good as my computer you can even set more ram ro be available on the phone and can even have a 120hz view and fps refresh rate this phone is amazing definitely going to be upgrading to the ulta s26 too cause its only more powerful than the one I have. My only complaint is the camera may not be as good as the regular galaxy but not exactly 100% sure tbh may all be in my head. I am literally on this phone almost all day and still lasts me 24 hours at high settings. I have even dropped the phone on concrete and I was scared a flip phone might be too flimsy but this thing is durable for sure
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone best features the smooth flipping.
on March 20, 2026
Posted by: Dee008
[This review was collected as part of a promotion.] I love using my phone if anything am used to it tiny fit in my pants without sticking out, paired with my Samsung watch i can use Ai voice comand to take photos and vlogs without needing expensive equipments.
My phone has pushed me to travel more and use its features to the maximum potential.
With this gift card I'll be able to vlog more in a new city, town or state and showcase the HD video and photo quality Samsung Z Flip 7 has to offer.
My phone has pushed me to travel more and use its features to the maximum potential.
With this gift card I'll be able to vlog more in a new city, town or state and showcase the HD video and photo quality Samsung Z Flip 7 has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera accessories and picture quality
on March 20, 2026
Posted by: Mamaof4
[This review was collected as part of a promotion.] Galaxy l this phone is really awesome I was obsessed with the old Razor phone this is very similar but bigger and amazing. I totally recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Flip phone
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've always liked flip phones and I know Samsung makes quality products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on March 20, 2026
Posted by: Smitty
[This review was collected as part of a promotion.] The Z-Flip 7 is a great all around phone. I use it for streaming movies when I'm on the go, it give me instant access to everything that I need for work all in one place and the picture quality is out of this galaxy. I love using the galaxy AI When ever I get a chance. Best phone that I've had in a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my zflip 7
on March 20, 2026
Posted by: VileNine1
[This review was collected as part of a promotion.] My zflip is definitely a big change from having a normal smart phone I love the folding design and fits really well in my pants and jacket pocket. The small front screen is just an extra touch of excellence, it just makes short easy tasks quick and easy.but over all awesome design and good to know I got the coolest phine out of all the people I know. Besides looks being awesome the hardware is amazing I havent had a whole lot of phones in the past but what the zflip 7 provides is pretty cool when it comes to loading times and camera quality. I would highly recommend this phone to anyone that is looking for a new phone or making a new switch to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Flip 7 is a remarkable phone.
on March 20, 2026
Posted by: Bigguy
[This review was collected as part of a promotion.] I use the Galaxy AI every day. I have all my lights hooked up to my smart home app,when I need the lights on or off I ask my AI to assist me with the lights. I ask the AI questions to things I'm unaware of. I use my Z Flip 7 for music in the car and at work. It's a fast phone when it comes to processing. I love how big it is when fully open and I am amazed on how small and convenient it is when it's closed.
Value
5
Written by a customer while visiting Samsung US