Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,270 Reviews)
Open Ratings Snapshot
Rating breakdown 2,270 reviews
5 Stars
1,782
4 Stars
349
3 Stars
83
2 Stars
24
1 Star
32
86%of customers recommend this product. 
(
192 out of 222
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
4 out of 5
4
Powerhouse of Features
on December 25, 2025
Posted by: S M C
from Eastern US
Expertise:Expert
Verified Purchase:Yes
So much is packed into such an efficient space. I find new ways to do common tasks with the advanced features. I especially like the way in which the folding screen has evolved from previous iterations.
The only hangup I can give is the back cameras and how the lenses prevent the phone from lying flat. Other than this... it is a great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 26, 2025
Hey S M C, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are so pleased with the capabilities of your device, and the compact design of your device. We appreciate you sharing your preferences for advancements in the camera in future generations. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products, and we hope you'll reach out to us again in the future if you have additional feedback you would like to share. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Z Flip ever!
on December 27, 2025
Posted by: Anonymous
from Rossford Ohio
Expertise:Expert
Verified Purchase:Yes
Great Phone! Been a Flip phone fan since Galazy Z flip 3 from then on I had The Flip 4, 5 and now the best version Z flip 7! Always been a Samsung Phone Fan since 2010
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional!
on December 28, 2025
Posted by: Deb C
from Boulder, Colorado
Expertise:Intermediate
Verified Purchase:Yes
I’m very impressed with my new Samsung Flip 7. The design is sleek, refined, and feels solid and well engineered. Performance is excellent, with all the smart, intuitive functionality I’ve come to expect from Samsung.
Finding a functional and attractive case has been an epic quest due to the Flip’s unique design, but that’s more a reflection of how sophisticated the phone is than a flaw in the device itself.
The color is exceptional, subtle, elegant, and even better in person. Overall, I truly enjoy using this phone every day. Once paired with the right case, the Flip 7 is a pleasure to own.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 27, 2026
Hi there Deb C, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so pleased with the design, that you enjoy using your device every day, and that it is truly a pleasurable device. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Phone for a good price
on January 2, 2026
Posted by: Gearhead43
from Gainesville, Ga.
Verified Purchase:Yes
Good phone with a great display and hinge system that should go the extra mile. However, the CPU isn't a Snapdragon and the performance shows. Camera system is good For the price it was purchased at , it could use a Snapdragon CPU / chipset
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 12, 2026
Hi Gearrhead43, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are enjoying the display quality and design of this device. We have provided a link to an article to help you maximize the processing capabilities of your device. We have also provided a link to the Samsung Support Team to assist you if have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The screen damage very fast
on April 7, 2026
Posted by: Starfire
[This review was collected as part of a promotion.] The screen damage very fast even with the screen protector. Dont buy it!
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 8, 2026
Hey Starfire, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frutrating it is when your deivce is not functioning as intended or expected. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this matter with your device. We have also shared a link to an article to help you ensure the durability of this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Phone!
on April 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My Z Flip7 is a fantastic phone! It sits easily in my pocket folded. The cover screen is durable and very useful for accessing bording passes quickly and for watching YouTube videos. The main screen unfolds to the size of a Galaxy S26+ main screen and you don't notice any crease at all. It comes with Galaxy AI which I use when traveling overseas to translate discussions and to quickly decipher restaurant menus. I also use Galaxy AI to remove unwanted objects from my travel photos. One of its most useful features is it quickly summarizes Samsung Internet webpages enabling me to quickly get to the point of an article. I find the Exynos 2500 processor to be very fast and when teamed with 12GB of memory, I have no issues opening and switching between multiple apps. The battery lasts the entire day. Whenever I pay for something with it everyone becomes interested in the Z Flip7 and I become an impromptu salesman which I enjoy because I want others to experience the satisfaction my Z Flip7 gives me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
School is in session
on April 24, 2026
Posted by: Maddy1
[This review was collected as part of a promotion.] Currently in paramedic school and let me just say, the way this has put my note taking at ease. The galaxy AI features helps with all the details I need to learn and as well my creativity to draw out certain parts of the human body. Old school note taking is out, AI note taking is in. Also great Battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Get dead pixels after 6 months
on May 9, 2026
Posted by: Chany
from Houston
Expertise:Intermediate
The Samsung Z Flip's durability leaves much to be desired. Within just six months of use, many units develop dead pixels and dark spots at the fold — a critical flaw for a device built around its folding mechanism. Compounding the issue, Samsung's warranty support has been consistently disappointing, with screen replacements under the standard one-year manufacturer warranty proving difficult to obtain.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 11, 2026
Hey Chany, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it is when your device is not meeting your expectations in durability. We have provided a link to an article to help you with the pixels you mention. We have also provided links to the Samsung Support Team to assist you with any additional options and your warranty information for reference. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
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Written by a customer while visiting Samsung US
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