Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,634 Reviews)
Rating breakdown 1,634 reviews
5 Stars
1,319
4 Stars
230
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Great features add price.
on January 26, 2026
Posted by: Richy01
This phone to me is everything a phone should be. You can't beat the size or the power. Don't think about it, just buy it.
Response from Samsung USBy R&R Team, January 27, 2026
Hi there Richy01, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are so pleased with your device, and finding the size to be so ideal. We have provided links to resources to help you fully explore your new device, align the settings to your usage, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: James C
from Staten Island, NY
Verified Purchase:Yes
Upgraded from a flip5 and I have to say its pretty good. I like the bigger screen, front, main and a camera upgrade. Not to much of a difference from my Flip5 just bigger specs. Otherwise, I love it!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 29, 2026
Hi James C, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are overall pleased with the upgrade to your new device. We have provided a link to the full manual for your device to help you with the enhanced capabilities of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolute unit of a phone
on February 1, 2026
Posted by: Anonymous
from Cannon falls mn
Expertise:Intermediate
Ive been a huge samsung guy for a long time and i baught this flip7 cuz i thaught it looked cool and i figured id give it a try im a mechanic and i love having my phone folded in my front pocket and let me tell you i have dropped this thing down engine bays in jugs of coolant and oil and had to race to the bathroom and rinse it over water and ive dropped it kicked it flung it its such a small phone its like somehow easier to abuse it but this thing is so extremely durable i dont even have a case on it still opens and closes nice and has minor scratches samsung did a good job at making a durable dual screen flip phone and let me tell you the screens look so krisp and the camera functions are super fun to play with and help alot in certain situations i can go like 2 whole days on a charge granted i have like 5 hours of screen time a day all around ive had a few samsung products and i liked them but this phone has out preformed all of the phones ive had from them in the past and i love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 2, 2026
Hello there Devinjake55, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how pleased you are with the usage of your device, and that it has been so durable during your usage. We hope you'll reach out to us again in the future if you have additional feedback you would like to share, or any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great new phone!
on July 26, 2025
Posted by: Nefarious
[This review was collected as part of a promotion.] I upgraded from a Samsung S20+; as far as phone dimensions, the main screen is a tad bit bigger than my old phone which is great because that was a concern. I love how compact it is when folded and the smaller screen is great for quick tasks. I have only dabbled a little on the Galaxy AI feature but coming from the S20+, the Z Flip 7 feels so much more responsive, versatile and just overall better in every way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with a few flaws
on July 27, 2025
Posted by: 18yearSammyUser
from Colorado
Expertise:Expert
I've had every flip from the 3 up and I love how the bigger screen works. The main one i keep wanting on every flip is better zoom and megapixels on the camera(because I can't afford the fold and my jobs make it to where the flip is my better option). I also wish there was more features on the cover screen since it didn't change at all. The battery is remarkable and I've only had it get down to about 65% on a full charge in a day. I like that samsung finally made the whole phone the color you chose instead of just the back of the phone being that color and the crease is practically invisible now vs the phones' predecessors. But all in all, this is one of samsung's better zflips.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Massive improvements, still lacking
on July 27, 2025
Posted by: Shy124
from Atlanta, Georgia
This phone is an incredible upgrade from my z flip 4 the battery life is amazing, the phones looks crisp, and the new screen size is a massive upgrade both inner and outer. However knowing that the phone doesn't have the snapdragon elite chip I was thinking the phone would've been cool and wouldn't heat up however even doing something simple like charging or going outside the phone gets heated quickly and not only does it make it uncomfortable to hold at times it also dims the screen even if I'm doing something simple like scrolling the phone would just heat up if they fixed this honestly I would give 5 stars but the heat issue is noticeable enough while using the phone especially knowing that it doesn't have the snapdragon elite.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R, July 28, 2025
Hi there Shy124,
Thank you for sharing how the Galaxy Z Flip7 fits into your work life. Portability and power are key features of the Flip7 experience. You may notice your phone heating up if you are using multiple intensive apps simultaneously. While it’s normal for your Galaxy phone to get warm during use, this won’t affect the device’s lifespan or performance. However, if you feel uncomfortable due to the device potentially overheating, it’s important to stop using it and allow it to cool down.
There are several reasons why your Galaxy phone might become warm during use. When you engage features or apps that require more power or use them for extended periods, the device may temporarily heat up because of increased battery consumption. Additionally, during wireless or fast charging, your phone may feel warmer to the touch.
To learn more about keeping your device at a normal operating temperature, please check out the online article titled “Keep Your Galaxy Device at Its Normal Operating Temperature,” which will be linked below.
Thank you for sharing your experience with us! We look forward to seeing everything you can do with your Galaxy Z Flip7!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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Thank you for sharing how the Galaxy Z Flip7 fits into your work life. Portability and power are key features of the Flip7 experience. You may notice your phone heating up if you are using multiple intensive apps simultaneously. While it’s normal for your Galaxy phone to get warm during use, this won’t affect the device’s lifespan or performance. However, if you feel uncomfortable due to the device potentially overheating, it’s important to stop using it and allow it to cool down.
There are several reasons why your Galaxy phone might become warm during use. When you engage features or apps that require more power or use them for extended periods, the device may temporarily heat up because of increased battery consumption. Additionally, during wireless or fast charging, your phone may feel warmer to the touch.
To learn more about keeping your device at a normal operating temperature, please check out the online article titled “Keep Your Galaxy Device at Its Normal Operating Temperature,” which will be linked below.
Thank you for sharing your experience with us! We look forward to seeing everything you can do with your Galaxy Z Flip7!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
At work I need a practical, compact and easy-to-us
on July 28, 2025
Posted by: Azteca27
[This review was collected as part of a promotion.] The Samsung Z F Flex 7 is a perfect compact phone, it helps me interpret and understand other people, it fits very well in my pants pocket, at work I can't use very large phones since they are very cumbersome, but the ZIP 7 is perfect for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact, yet full features of a normal sized phone
on July 29, 2025
Posted by: Bigdave915
[This review was collected as part of a promotion.] The AI automatically pops up when needed and easily accessible when you need it!! This phone is amazing, it has a retro style with all the modern gadgets and gizmos of an upgraded new series phone! This sleek design is intuitive and I highly recommend it. Best part is that ypu can never go wrong with a Samsung Galaxy Phone!!
Value
5
Written by a customer while visiting Samsung US