Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,115 Reviews)
Open Ratings Snapshot
Rating breakdown 3,115 reviews
5 Stars
2,388
4 Stars
532
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Terrific phone!
on April 8, 2026
Posted by: Jake
I've had a number of Samsung folding phones and absolutely love the Flip 7. It's easy to set up and use, the battery lasts all day, and it fits perfectly in my back pocket.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip 7 unique experience
on April 8, 2026
Posted by: 90sKid
[This review was collected as part of a promotion.] I really like this phone. Always getting compliments on how cool it is. I also like when I can hold the middle button and use Galaxy A.i. to select and automatically search or circle what I want on Google. It is very convenient. I like being able to add gifs to the front screen and use YouTube and messages. The Flip just has this coolness factor I can't get over or experience on any other platforms.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product should have a great future
on April 8, 2026
Posted by: Slickrickross2
[This review was collected as part of a promotion.] Galaxy AI is cool and handy.
The Flip 7 is reliable and convenient.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The galaxy z flip wasn't carefully thought out de
on April 8, 2026
Posted by: Duddlebug1
[This review was collected as part of a promotion.] Ok so I have had this galaxy z flip goin on a month and only been on it a few times because the lower half of my screen has turned gray!!
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 8, 2026
Hi there Duddblebug1, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it is when your deice is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this experience with your device at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love that it fits in my back pocket.
on April 8, 2026
Posted by: DMSKMSMAS
[This review was collected as part of a promotion.] Galaxy AI is a great tool to use and very helpful.
I use my phone daily for calls and streaming.
The front cover screen is a unique plus to my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome! Love the flip phones!
on April 7, 2026
Posted by: Babe123
[This review was collected as part of a promotion.] I love my flip phone! I barely notice the fold line. I like that I can bend it and prop it up! And I also like that when I drop it it almost always folds up protecting the screen! Definitely one of my favorite Samsungs I've ever owned!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the flip style
on April 7, 2026
Posted by: PoeticFanGirl
[This review was collected as part of a promotion.] I enjoy gemini the ai as an ai pro user, it creates song tracks and can help with researching topics, its even helping me as a writer edit the novel im in the middle of writing.
The z flip 7 its self has a bigger cover screen then the previous model I had, I had the flip 5 before. I love the nostalgia of a clamshell foldable but this time a smart version.
The inner display is bright and a tad more durable then the flip 5 I broke the 5 alot and this one no breaks and boy am I clumsy. But I do have insurance just incase a mistake happens. I got it in a coral red which is beautiful so I have it in a clear case with purple trim and hinge protection.
There are no complaints from me coming from Note series to Ultra to now the z flip line Call me a samsung fan girl but I love this phone and this company and am all in with them for the future of smartphones and hopefully more flips lol.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Literally, the best product i've ever owned.
on April 7, 2026
Posted by: Candace
[This review was collected as part of a promotion.] My samsung z flip it is phenomenal. There are so many features such as galaxy AI, the samsung wallet, the sleek style of the phone that just make this product more user-friendly, as well as a better quality then anything i've ever owned previously. I have learned so many new things from owning AZ Flip that I may have never learned otherwise. And with the amount of storage that my phone comes with, i'm able to download a ton of apps while still being able to stream with efficiency. I truly have never owned anything as awesome as my Z Flip.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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