Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,661 Reviews)
Rating breakdown 2,661 reviews
5 Stars
2,048
4 Stars
442
3 Stars
101
2 Stars
29
1 Star
41
85%of customers recommend this product.
(
195 out of
230)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
4
Great feature and design
on June 4, 2026
Posted by: Hyunam
[This review was collected as part of a promotion.] It is Easy-to-use and very helpful for everyday use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible!
on June 7, 2026
Posted by: Loveaflip
from Greensboro, NC
Expertise:Intermediate
Love the idea, product just not good. Screen crashed on original within 3 months of purchase. Within next month my wife's and sons also crashed with no warning. Not dropped, not trested harshly, just everyday use with protective cases and screen covers. Will never buy again.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, June 8, 2026
Hey there Loveaflip, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not meeting your expectations. We have provided links to help you care for this unique design, and resolve the frustration with our team of experts for your display. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on July 26, 2025
Posted by: JayBoogie55
[This review was collected as part of a promotion.] Still figure it out, but right now it's going well.!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Got This One Right!!
on July 26, 2025
Posted by: CDCOLEMAN
[This review was collected as part of a promotion.] This is my wife's 3rd Flip and by far the best. First of all this is a gorgeous device to look at. Add the upgraded hardware and software and AI and Samsung has created a winner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thin and light
on July 26, 2025
Posted by: Crisco
[This review was collected as part of a promotion.] Great feel to the phone and seems very durable on the hinge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This would be easy to carry and takes hardly any s
on July 28, 2025
Posted by: TDKS1413
[This review was collected as part of a promotion.] Galaxy AI has helped me write out my resume and also write sympathy letters
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Yes it's thas
on July 28, 2025
Posted by: Tarzan12
[This review was collected as part of a promotion.] I do want that phone I laki who it's look and I do whany
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 28, 2025
Posted by: Condemnedcorazon
[This review was collected as part of a promotion.] The device itself is revolutionary and incredibly unique with so many uses and abilities.Specifically for personal use like gaming ,streaming and even work related tasks its fast, easily accessible ,and very useful for convenient storage.It has good quality graphics ,sound and plus the Samsung Ai in itself is an even greater addition that truly brings all together.
Value
4
Written by a customer while visiting Samsung US