Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(3,114 Reviews)
Rating breakdown 3,114 reviews
5 Stars
2,388
4 Stars
531
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
1
Junk
on May 23, 2026
Posted by: Mikey
Phone has many flaws.have to restart often due to text after sending still in chat box keyboard does what it wants letters are never accurate.camera sucks and overall slow
Response from Samsung USBy R&R Team, May 27, 2026
Hi Mikey, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to articles to help you with apps not operating as intended, camera features, and maximizing the speed of your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is beautiful
on May 23, 2026
Posted by: Wavey1
[This review was collected as part of a promotion.] A great phone on all it occasionally hangs tho especially in the front screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cover Screen Awesomeness
on May 23, 2026
Posted by: OpossumDawson
[This review was collected as part of a promotion.] I love using the cover screen on my Z Flip 7, I use the phone mostly closed. I probably spend about 60 percent of my time using this phone with it in the closed position. I'd honestly use it 100 percent of the time closed if there was a clicks keyboard for it haha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on May 23, 2026
Posted by: RainMarie
[This review was collected as part of a promotion.] I have had this phone for quite a few yrs now. It has ALWAYS been "garage kept" meaning, in a case. When it was time for an upgrade, I allowed my son to get a new phone. His was probably 7yrs old and in immaculate condition! Another reason I allowed him to get a new phone. My son takes VERY good care of EVERYTHING he owns. My phone has been acting up a little...and as much as I love my phone, I believe the time has come for us to part ways! We went on one heck of a run!! Lol And just recently I started using AI..I assume my AI assistant is a female...Because she has ANWERS to EVERY question I ask her! 😅 😉
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless Integration
on May 23, 2026
Posted by: Jgatorculpepper
[This review was collected as part of a promotion.] I simply adore my Galaxy flip. It became my life tool to make everything better. I use Galaxy Ai to create a weekly planner, and to help me stick to it. The flex screen (on the outside, to those uninitiated) isn't a game changer...it's a life changer. Having my flip folded away on a far wall desk, acting as my old school alarm clock and nothing more -has aided, and dare I say , encouraged ,my goal of less screen time in my life.
Thank you ,Samsung,for your continuing grind of useful innovations.
We need them
Thank you ,Samsung,for your continuing grind of useful innovations.
We need them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Pockets
on May 23, 2026
Posted by: Kaywe4921
[This review was collected as part of a promotion.] Ad a server I needed something smaller and lightweight that could easily fit into my apron. This phone is sleek, color options are classic and the "flip" reminds me of my early 2000's cellphone. The camera is great quality as I take lots of pictures of food and my pets.... mainly my pets. The galaxy ai is a nice touch along with the voice activation fpr questions that need quick answering. Ive had this phone for over a year and its still holding strong. I know some have issues with the creasing in the center of the screen or hinge problems. I haven't encountered any of those yet and I do keep a sturdy case and screen protectors on in case I drop my phone.... which I have several times. I highly recommend this model and will be re-upping to a newer model once there is another of my phone. On another note I have only used galaxy phones the last 20 years and can confirm they are in my opinion superior.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this Samsung product, it's very good qualit
on May 22, 2026
Posted by: Nel6wjqi
[This review was collected as part of a promotion.] This has been my phone for a long time and I can only say that I would continue to choose it. I'm a big fan of Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 22, 2026
Posted by: Anonymous
A wonderful value for a well built, delightful cellphone.
Written by a customer while visiting Samsung US