Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,114 Reviews)
Open Ratings Snapshot
Rating breakdown 3,114 reviews
5 Stars
2,388
4 Stars
531
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Best product o have encountered to date , eas
on May 25, 2026
Posted by: Pastora
[This review was collected as part of a promotion.] Galaxy AI is the best , quick to get me information that I need and ex.... great in all aspects, using double screen, all around the best , I recommend it , and will countinue to buy it and upgrade always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on May 25, 2026
Posted by: TexGirl
[This review was collected as part of a promotion.] Very durable phone and easy to navigate. Like the dual screen capability.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
construction is amazingon the z flip
on May 25, 2026
Posted by: aimless
[This review was collected as part of a promotion.] constrution and durability is amazing on the galaxy zflip
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Compact Convenience
on May 25, 2026
Posted by: LVSammy34
[This review was collected as part of a promotion.] Great phone. Compact and great selfie camera when using the outer display as a view finder. Overall performance of this phone is flagship level. I've had Snapdragon phones before and this phone is no slouch in comparison. The Galaxy AI is also extremely convenient to use especially when using it as a translator. I wish there was better continuity between the inner and outer screens. If im using the inner screen and close the phone, it would be nice for the the outside screen to show the items I was working on on the inner screen. I also wish the aspect ratio was different on the outer display, as watching Instagram reels on the outer display would be much more enjoyable if I had access to all the app buttons.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Some of the best features yet
on May 24, 2026
Posted by: Chellebell74
[This review was collected as part of a promotion.] This phone has so many amazing features. The galaxy AI features are so useful and effortless. Absolutely enjoying my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the phone looks cool and easy to use bette
on May 24, 2026
Posted by: Marky34
[This review was collected as part of a promotion.] I like football working out and spending time with my friends and family
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the flip
on May 24, 2026
Posted by: HAIFlip7
[This review was collected as part of a promotion.] Great computer phone. I like having the ability to view messages without having to open my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not happy with this device
on May 24, 2026
Posted by: meeGrr8
[This review was collected as part of a promotion.] I have had several issues with this device from the start. I have experienced glitches that cause the screen to blank out during important forms being filled out. The screen is super sensitive to the point it thinks im touching it if I am not I have looked for a way to decrease sensitively but can not get it to lessen. It is very hard to find a case for it. The screen is cracked because I haven't found a case and I cant trade it in because it is cracked or that is what im told, when I speak to my carrier about any issues.
The size is nice and light and that is the only positive thing I have to say about it. 2 outta 10 is my personal rating for the flip. I do not recommend.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 27, 2026
Hi there MeeGrr8, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day for many personal needs. We have provided a link to the complete manual for your device to help you adjust the display settings to best align to your needs. We have also shared a link to the Samsung Support Team to assist you with case options for your device, and help you with any repair you may be interested in for your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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