Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,360
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
4
Nostalgic yet useful.
on November 11, 2025
Posted by: Nostalgic4Fun
[This review was collected as part of a promotion.] I have owned every series from Flip 2 to now. It has been a nostalgic trip to a time when phones used to be fun instead of a brick. Love the way you could answer a phone and hang-up a call. Love the way to use the front screen instead of opening the phone.
The camera and video is great, but there is still room for improvement. Also, it would be great if Samsung added the Maglock instead of customers buying a separate case to be able to use it.
Can't wait to see what Samsung will do for the next generation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 14, 2025
Posted by: Jayfro
[This review was collected as part of a promotion.] Love the Galaxy AI and all the new features. Phone is far more advanced from the Flip 4 I previously had.
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey Jayfro, thank you for your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear how pleased you are with the upgrade to your new device, and that you can feel the enhanced features in your usage every day. We hope you'll reach out to us again in the future any time you have questions or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on November 20, 2025
Posted by: Tacoman
[This review was collected as part of a promotion.] Amazing I want one so bad, my friend has one and it looks so cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
new techonlogy
on November 22, 2025
Posted by: boppyjohn
[This review was collected as part of a promotion.] happy thanks giving to all of you right now five stars review
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 25, 2025
Posted by: Dessib
[This review was collected as part of a promotion.] I i really love the phone.It's been great.I wanted 14 a really long time and was only able to get it.And everything about it's been good.Awesome company, good phones my next phone?I'm gonna get is the simpson notebook.I'm really looking forward to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is used by an 80-yr-old grandma.
on December 6, 2025
Posted by: GreatGrandma16
[This review was collected as part of a promotion.] The device is used for making and receiving phone calls and text messages. Galaxy AI is not utilized.
Value
4
Written by a customer while visiting Samsung US
Posted by: Nik G
from Chicago, Illinois
Expertise:Intermediate
Verified Purchase:Yes
This phone is kind of a disappointment after the ZFlip6. The camera is worse, the mobile network didn't connect until I dove deep into the settings and manually fixed it. The overall build quality feels more sturdy, but I would have happily bought the Zflip6 again. Also, all the AI integration drags down the user experience.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, December 18, 2025
Hi Nik G, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know how disappointing it can be when you have a device that does not feel like the upgrade you were expecting. We have provided a link to an article to help you discover all of the differences and upgraded features of your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Compare the differences between the Galaxy Z Flip7 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003234/
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Samsung Community
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Compare the differences between the Galaxy Z Flip7 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003234/
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Bijumon
Expertise:Intermediate
Verified Purchase:Yes
Very good phone. I like the design and the back side screen.
Written by a customer while visiting Samsung US