Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,691 Reviews)
Rating breakdown 2,691 reviews
5 Stars
2,072
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
1
Screen dead after two months
on August 7, 2026
Posted by: sadsamsungfan
from Tyler
Only had mine for two months. Never dropped it and it stopped working, conviently after my insurance with samsung was somehow cancelled. I was told it couldnt be replaced so I had to buy a completely new phone when I had spent almost 2000 on the flip two months prior. Be careful, I felt scammed and lied to.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Small fold, sharp screen, big flagship feel.
on August 6, 2026
Posted by: SnapFlipCritics
[This review was collected as part of a promotion.] Why I Chose the Galaxy Z Flip 7:I wanted a phone that didn't feel like every other slab on the market. After years of carrying the same rectangular design, I wanted something that felt genuinely different in hand and pocket — but without giving up flagship performance. The Z Flip 7 hit that sweet spot for me.
What's Amazing About It:The build quality is the first thing that struck me. It feels dense, premium, and the hinge has a satisfying, confident snap when you close it — no wobble, no cheap plastic feel. Despite folding in half, it doesn't feel like a compromise; it feels like an upgrade.
The larger cover screen is a genuine game-changer. I can reply to texts, check notifications, control music, and even run select apps without ever unfolding the phone. It's not a gimmick anymore — it's genuinely useful daily.
Performance is smooth and fast for everyday use — multitasking, camera, social apps, all handled without hiccups. Battery life has also improved enough that I'm not babying it through the day like older foldables.
And of course, the form factor itself: it slips into a pocket in a way no standard phone does. Compact, pocketable, and it turns heads.
The Highlight:If I had to pick one standout feature, it's the cover screen experience. It completely changes how you interact with the phone when it's closed, making the "fold" feel less like a limitation and more like a genuine second mode of use.
What's Amazing About It:The build quality is the first thing that struck me. It feels dense, premium, and the hinge has a satisfying, confident snap when you close it — no wobble, no cheap plastic feel. Despite folding in half, it doesn't feel like a compromise; it feels like an upgrade.
The larger cover screen is a genuine game-changer. I can reply to texts, check notifications, control music, and even run select apps without ever unfolding the phone. It's not a gimmick anymore — it's genuinely useful daily.
Performance is smooth and fast for everyday use — multitasking, camera, social apps, all handled without hiccups. Battery life has also improved enough that I'm not babying it through the day like older foldables.
And of course, the form factor itself: it slips into a pocket in a way no standard phone does. Compact, pocketable, and it turns heads.
The Highlight:If I had to pick one standout feature, it's the cover screen experience. It completely changes how you interact with the phone when it's closed, making the "fold" feel less like a limitation and more like a genuine second mode of use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded to the flip 7 model I had the z flip fi
on August 6, 2026
Posted by: Rooney79
[This review was collected as part of a promotion.] I upgraded from the z flip 5 to the z flip 7 and being honest I really don't notice much of a difference I actually kind of believe that the z flip 5 was a little better for the difference in price for the newer model I don't believe it was worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung and it's continous success
on August 4, 2026
Posted by: Ry6ohawk74
[This review was collected as part of a promotion.] Add recently upgraded from a galaxy A12, up to a Galaxy A17, but today I have chose this Samsung Flip, and it's many features, and just really because it's featured, and it's just a different look.And I wanted to go back flip phone , so here I am.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen on the outside.
on August 4, 2026
Posted by: Motherof3
[This review was collected as part of a promotion.] I love the screen on the outside and all the customization that you can do to it. The cute screensavers and the emoji that bounce around on the screen. I liked it.I can fold it in half and watch youtube or have a split screen.And do two different things at once.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my flip
on August 3, 2026
Posted by: Lola2343
[This review was collected as part of a promotion.] This flip phone is amazing. The convenience of having a small phone to fit in your pocket or purse and still have all the perks of a full size phone. I dont think I could ever go back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this so much more than the previous version.
on August 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My favorite feature was I could do so much more from the front screen than before!! It made hands free worth it when I could answer calls. Replying to text messages was quick!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera
on July 31, 2026
Posted by: LovingSamsumg
[This review was collected as part of a promotion.] I choose the samsung galaxy flip 7 because it looks so iconic and beautiful
Value
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey LovingSamsung, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear how pleased you are with the usage of your device, and the unique eye-catching design. We have shared links to resources to help you fully explore and customize your device, while answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US