Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,360
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Excellent AI
on October 10, 2025
Posted by: Blynbabe
[This review was collected as part of a promotion.] I absolutely love my Samsung Flip7! Its easy to navigate and AI helps me alot when I need to find information about products or I want to find a specific recipe. I just really really love my Samsung Flip7!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is my number one daily use
on October 10, 2025
Posted by: Zab10laron
[This review was collected as part of a promotion.] I am a samsung user for the longest. I am photographer but since samsung has great feature with camera clear really provides me the satisfaction and to be honest I stop carrying camera but instead I just have my phone and nothing else I need but my Samsung Galaxy. I had my Samsung Galaxy S10 plus now im using Samsung S22 ultra which say work magic. U just gonna know how to use ur phone in terms of good quality pictures and overall feature is amazing. Thank you samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on October 10, 2025
Posted by: Lala1983
[This review was collected as part of a promotion.] Omg it's like a mini portable laptop. I just love this phone. Easy to carry. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Compact and advanced but fragile
on October 10, 2025
Posted by: Josh1111
[This review was collected as part of a promotion.] I had almost version of galaxy flip phones. I upgraded every year to new version of galaxy flip phone.
I liked galaxy flip phones because I can hold the phone with one hand and navigate the phone. Finger print recognition is on the side button so I can just hold the phone to unlock the phone. I like the size of the phone that it is not bulky in my pocket.
The only downside is the screen is very fragile.
I liked galaxy flip phones because I can hold the phone with one hand and navigate the phone. Finger print recognition is on the side button so I can just hold the phone to unlock the phone. I like the size of the phone that it is not bulky in my pocket.
The only downside is the screen is very fragile.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there Josh1111, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the compact size and ease of use with your device. This device has been extensively stress tested for durability, and we have provided a link to an article to help you care for this unique device. We have lastly shared a link to the Samsung Support Team to assist you if you have questions, or experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
2
GREAT Phone...wish I had it!
on October 10, 2025
Posted by: Waiting4myphone
[This review was collected as part of a promotion.] I fell in love when I got a Flip 4 four years ago. I was on pins and needles waiting for the Flip 7 to get into my hands. Then the dream came to fruition and I was holding MY new Flip 7! Smart Switch made the transition from my Galaxy S25 Edge seamless and I was moving around my new Flip 7, checking out all the new features and familiarizing myself with Galaxy AI. JUST when I was really settling into it a month later, I simply opened it up and watched it go black on the fold line. The almighty has had the phone ever since, almost a month later. But this Galaxy A9+ Tab conveyed this review excellently and when I needed to know the time my Galaxy Watch Ultra kept excellent time! My watch just really wants to be partnered back up with my Flip 7 as well as I do. I didn't have enough time with the product to give it a thorough review but the powers that be said this was my last chance to leave a review! So if anyone has a Flip 7 let me know how that device is so when I get mine back I can know what to expect, realistically.
Value
2
Response from Samsung USBy R&R Team, October 13, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it is when you have a new device that is not aligning to your expectations. We have provided a link to the Samsung Support Team for your convenience. They can offer assistance in determining the progress of your repair, and when you can expect your phone to be returned. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Nothing is really different than the 6.
on October 10, 2025
Posted by: Ashley
[This review was collected as part of a promotion.] It's a good phone but there is not any real differences from the 6.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi Ashley, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. Your feedback is invaluable to us as we continue to innovate our product line, and provide the best possible devices and experiences to our customers. Please, reach out to us again in the future with additional feedback if you have features you would like to seein future devices. We have provided a link to the full manual for your device to help you discover the complete capabilities of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Z Flip 7 review
on October 10, 2025
Posted by: Crimson
[This review was collected as part of a promotion.] This phone is fantastic. So much ram, memory and gigs. The camera is great. Love how i can put my little clam in my back pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the form factor. The folding and cover screen
on October 10, 2025
Posted by: Petrichor03
[This review was collected as part of a promotion.] I use my Flip 7 mainly for social media use, entertainment, and ctext messages. messages. I love having unique themes and color pallettes. Using the Theme Park app works so well with my phone and does everything I need for it. I love my flip because it folds in half and fits into my pocket. I love having a unique phone.
Value
5
Written by a customer while visiting Samsung US