Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,360
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Best phone I've ever had
on September 28, 2025
Posted by: WLogan25
[This review was collected as part of a promotion.] This is by far the best phone I've ever had. It's new and innovative and just an all around great phone. Highly recommend to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as great as I thought it would be.
on September 30, 2025
Posted by: Toomuchteccanruinthefun
[This review was collected as part of a promotion.] I thought it was a great size after folding to conveniently carry in a pocket but after getting the only cover/case available to protect it, once folded it wasn't that easy to get in and out of a cloth pant pocket. The front screen doesn't swipe as easily as the full screen, so answering a call can take several swipes before I lose the call to vm. I wind up having to open it all the way for every call. As far as Galaxy AI... it's too helpful but stupid when trying to fix something I'm writing. I type a word (a perfectly good word) and it changes it. I spend more time correcting Galaxy AI corrections then I do my own errors. I have tried to take AI off my phone all together but it keeps creeping back in through all the apps it is connected to. Sorry Samsung, not your biggest fan.
Value
3
Response from Samsung USBy R&R Team, October 1, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you for a range of daily tasks. We would love to help you maximize your experience with your device, and troubleshoot any frustrations you are experiencing. We have provided a link to an article to help you troubleshoot the display responsiveness of your device. We have also provided a link to the complete manual for your device to help you best align the settings and disable any features you are not wishing to use. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if your frustrations continue or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Innovative Design Meets Real World Limits
on October 3, 2025
Posted by: Sierranhmy
[This review was collected as part of a promotion.] The Galaxy Z Flip 7 is more than just a smartphone; it's a statement piece that fundamentally redefines the user experience. It seamlessly blends cutting-edge technology with a breathtakingly stylish and compact design. From the moment you hold it, you know you're interacting with the future of mobile technology.
The ability to fold a large, immersive screen into a device that fits perfectly in the palm of your hand is revolutionary. The craftsmanship is superb, with a seamless finish and a hinge that operates with fluid precision, offering unparalleled portability without sacrificing screen real estate. The cover screen serves as a brilliant command center, providing instant access to notifications and controls, while the main display unfolds into a vibrant, edge-to-edge canvas that makes every task feel immersive.
The camera system is where this phone truly excels. Its unique form factor unleashes a new level of creativity, allowing for hands-free photos and videos from any angle. Powered by Galaxy AI, the camera intelligently optimizes every shot for stunning clarity and color, transforming everyday moments into professional-quality memories.
Performance is remarkably fast and fluid. The integration of Galaxy AI throughout the software makes for an incredibly intuitive experience, anticipating your needs and streamlining daily tasks. For anyone looking to embrace a device that is powerful, intelligent, and impeccably designed, the Galaxy Z Flip 7 is the ultimate choice.
The ability to fold a large, immersive screen into a device that fits perfectly in the palm of your hand is revolutionary. The craftsmanship is superb, with a seamless finish and a hinge that operates with fluid precision, offering unparalleled portability without sacrificing screen real estate. The cover screen serves as a brilliant command center, providing instant access to notifications and controls, while the main display unfolds into a vibrant, edge-to-edge canvas that makes every task feel immersive.
The camera system is where this phone truly excels. Its unique form factor unleashes a new level of creativity, allowing for hands-free photos and videos from any angle. Powered by Galaxy AI, the camera intelligently optimizes every shot for stunning clarity and color, transforming everyday moments into professional-quality memories.
Performance is remarkably fast and fluid. The integration of Galaxy AI throughout the software makes for an incredibly intuitive experience, anticipating your needs and streamlining daily tasks. For anyone looking to embrace a device that is powerful, intelligent, and impeccably designed, the Galaxy Z Flip 7 is the ultimate choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Flip 7
on October 5, 2025
Posted by: ShopSmartphonelover
[This review was collected as part of a promotion.] The Z Flip 7 is everything and more you could ask for in a phone that is compact , yet feels good in the hands. Camera is spot on and coupled with its amazingly sharp AI functionality is top tier and far ahead of the pack of other comparable phones of its class. You will not be disappointed. This phone is a powerhouse and the choice of colors sleek and vibrant. This model seems slightly larger than its predecessor Z Flip 5, though not bulky at all. I promise you will be blown away with the capabilities of AI in motion...simply splendid!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone stands out from all the other phones
on October 5, 2025
Posted by: Dreamma
[This review was collected as part of a promotion.] I LOVE my Galaxy Z flip7! It is so customizable in so many ways. You can show your personality with all of its personalized features. I love how it doesn't look anything like every single other phone everybody else has. I get compliments on it every time I pull it out to is it at the gas station, the gym, grocery stores, and get together with family and friends. I bought a glittery case for mine and it just looks so classy. It's compact enough to fit into my back pocket when I'm walking so in not having to dig around in my purse to find it. I just love everything about it. I have zero cons to list.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool phone i have ever used.
on October 7, 2025
Posted by: Futuretech
[This review was collected as part of a promotion.] I use a lot of samsung ai daily. Most of the time i used to fix my error in coding, and to solve my home work problems. I just point camera towards my notes and use circle to search and ask it to summarize and arrange it. And have few friends who speaks different language i use call assistant for it. Last week i think i have used it in my notes to summarize and ask to make key points.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fun Sized :-)
on October 9, 2025
Posted by: TBRGo2Sl3ep
[This review was collected as part of a promotion.] So this little phone has been an absolutely joy to use. Even as a guy with big hands, I've thoroughly enjoyed it.
From using Galaxy AI, to setting GIF's as my cover screen wallpaper, I've had a lot of fun with it.
Often times I'll just set it on the mag safe charger on my desk at work, boot up Netflix, and let it run while I'm working. It's wide so the picture is nice.
Also got a 2 player tic tac toe game that I demolish my daughter in. She's determined to beat me, but never will lol.
Every now and then I'll answer a video call at work on it. Would just fold it 50%, set it on a raised platform next to my monitor, and chop it up.
Gotta say, you guys did a good job with this thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Small, but powerful.
on October 10, 2025
Posted by: BigHands357
[This review was collected as part of a promotion.] I have big hands and actually thought I selected the Fold, but ordered the Flip.
It has all the bells and whistles, such as Galaxy AI, which can be helpful when rewriting and providing clear, concise messages.
After flipping it open, you have a decent-sized screen, which is nice.
I haven't found a good cover that doesn't wear-down with all the flipping open and shut though.
Overall, if you are looking for a new phone that is compact, I would suggest giving the Flip7 a try.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hey BigHands357, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy Z Flip7. We are happy to hear that you are pleased with the usage and capabilities of your device, and that you are enjoying the usage of Galaxy AI for a range of daily tasks. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about accessories, or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US