Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,187 Reviews)
Rating breakdown 2,187 reviews
5 Stars
1,718
4 Stars
338
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product.
(
187 out of
215)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
3
This product is cute and small.
on July 28, 2025
Posted by: Ladydelicious
[This review was collected as part of a promotion.] This is my third Galaxy Flip7, because the seam of the phone keep going out. Phones numbers do not store as they should. I will not recommend this phone to anyone.
Value
3
Response from Samsung USBy R&R, July 28, 2025
Hi Ladydelicious,
Thank you so much for sharing your feedback! We’re excited to hear your thoughts on the Galaxy Z Flip7, which was designed to make folding easier and more enjoyable. Your input truly helps us improve each new version. The Contacts app is there to support you in managing your contacts effortlessly, whether that’s creating custom lists, merging contacts, or sharing your profile. For more tips on managing your contacts, feel free to check out our online resource, “Manage your contacts with ease on your Galaxy phone and tablet,” linked below. Remember, Samsung’s limited 12-month warranty protects your device against manufacturing defects. If you want extra coverage, Samsung Care+ is available for eligible devices, giving you extended peace of mind. We’ve also partnered with uBreakiFix as an authorized repair service, just in case you need help with your phone. If there’s anything else you need, don’t hesitate to reach out to our friendly Samsung Support Team. We’re always here to help, and we appreciate your choice of Samsung!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
-Ty
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Thank you so much for sharing your feedback! We’re excited to hear your thoughts on the Galaxy Z Flip7, which was designed to make folding easier and more enjoyable. Your input truly helps us improve each new version. The Contacts app is there to support you in managing your contacts effortlessly, whether that’s creating custom lists, merging contacts, or sharing your profile. For more tips on managing your contacts, feel free to check out our online resource, “Manage your contacts with ease on your Galaxy phone and tablet,” linked below. Remember, Samsung’s limited 12-month warranty protects your device against manufacturing defects. If you want extra coverage, Samsung Care+ is available for eligible devices, giving you extended peace of mind. We’ve also partnered with uBreakiFix as an authorized repair service, just in case you need help with your phone. If there’s anything else you need, don’t hesitate to reach out to our friendly Samsung Support Team. We’re always here to help, and we appreciate your choice of Samsung!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My honest review of the Flip 7
on August 9, 2025
Posted by: BRIANS
[This review was collected as part of a promotion.] The Samsung Galaxy Flip7, enhanced with Galaxy AI, represents the pinnacle of smartphone technology within the current series. It unfolds to a normal sized brick phone (no more weird resolution) and the crease is barely noticeable. When folded the outer screen is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally...Something Exciting
on August 22, 2025
Posted by: AlikaKualii
[This review was collected as part of a promotion.] In a world full of slabs and bricks and concrete, the Z Flip 7 is here to show something the phone scene might be heading in to. Actually, it's where the phone scene SHOULD head to. And this is exactly why I "Flipped" over the fence from the competitor's side of the lawn.
With that said, my experience has been nothing but exceptional throughout the month that I am on the Android side of things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome flip
on August 29, 2025
Posted by: Edgard
Has a good battery my wife love having a flip phone the only downside is the camera is not good like s25 or foldZ7 but editing helps.
Response from Samsung USBy R&R, August 29, 2025
Hi there Edgard,
Thank you for sharing your thoughts on the Galaxy Z Flip7. It’s great to hear that the long-lasting battery and compact flip design have been highlights for your daily use. While the Galaxy S and Fold devices are designed for advanced camera versatility, the Flip7 excels in portability and style, making it a fun, creative way to capture and share moments. The editing tools available with Galaxy AI devices can also help further enhance your shots. We’re glad it is bringing convenience and excitement to your routine. Thank you for your review, and thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Flip7. It’s great to hear that the long-lasting battery and compact flip design have been highlights for your daily use. While the Galaxy S and Fold devices are designed for advanced camera versatility, the Flip7 excels in portability and style, making it a fun, creative way to capture and share moments. The editing tools available with Galaxy AI devices can also help further enhance your shots. We’re glad it is bringing convenience and excitement to your routine. Thank you for your review, and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Carlisle, Ohio
Expertise:Intermediate
Verified Purchase:Yes
I had a Z Flip4 that I traded in for this. It is great. I really like the larger battery. Everything is working great so far. Everything transferred easily from my other phone including my SIM card.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 4, 2025
Thank you so much KeithDal, We thank you for sharing your glowing review of your Galaxy Z Fllip7. It’s wonderful that you were able to upgrade and transfer seamlessly. Your positive feedback tells us we’re creating products that resonate. We appreciate you. Always here, Samsung! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has great performance power!
on September 23, 2025
Posted by: LuvMyNewFlip
[This review was collected as part of a promotion.] I just adore my Samsung Galaxy Z Flip 7. The aesthetics alone are enough to turn heads, but really what makes it come alive is Galaxy AI. I utilize Galaxy AI on a daily basis—whether it's an instantaneous translation while watching foreign TV shows, taking notes in school and summarizing them, or augmented photography before sending out pics of my friends.
Z Flip 7 is my streaming movie, gaming on-the-move, and being connected to tasks dream device. Multitasking feels natural when apps are easily switchable, and the foldable screen is out-of-the-world but utilitarian.
I’ve also noticed how much more efficient my day is because of Galaxy AI—it saves me time and helps me stay organized. Between the sleek foldable design, powerful performance, and smart AI tools, the Z Flip 7 isn’t just a phone, it’s like my personal assistant.
I can honestly say this is the best phone I’ve ever owned, and I’d recommend it to anyone who wants a fun, powerful, and smart device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features and speed of this device are fantastic!!!
on December 7, 2025
Posted by: 937Trav
[This review was collected as part of a promotion.] Galaxy AI is so fast on this device and it can finally keep up with me and active brain in multitasking and in general forms of what I have always wanted a phone to do! I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
not really a 'flip' phone
on September 26, 2025
Posted by: flip wilson
years ago I had an actual 'Flip Phone', you could pull it out with one hand and snap it open in one motion.
Not this one.
It takes two hands and all your attention to open it.
defeats the purpose, no?
Not this one.
It takes two hands and all your attention to open it.
defeats the purpose, no?
Response from Samsung USBy R&R Team, September 29, 2025
Hi there Flip Wilson, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know our customers have a range of different preferences for their chosen device, and ease of opening this new foldable is understandable. The tightness of the hinge is to help protect the main display of your device, and help you also use Flex Mode with ease for different photo, video, and usage options. We have provided a link to the complete manual for your device to help you discover and best align the capabilities of your device to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US