Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,360
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
2
This product looks fragile
on August 23, 2025
Posted by: Znkho01
[This review was collected as part of a promotion.] I like the concept of a flip phone.
Unfortunately it doesn't work well on the smartphones.
It looks to be very fragile
We can't get sturdy cases for these phones too to protect them from fall/drop damage.
Unfortunately it doesn't work well on the smartphones.
It looks to be very fragile
We can't get sturdy cases for these phones too to protect them from fall/drop damage.
Value
2
Response from Samsung USBy R&R, August 27, 2025
Hey there Znkho01
We appreciate your thoughts on the Galaxy Z Flip7. You mentioned concerns about durability and protection. The Flip series features advanced hinge technology and a slim profile, making it both sleek and practical. Many users enjoy pairing their Flip devices with accessories tailored to enhance daily use while keeping a light, stylish look. Your comments highlight the unique concept of the Z Flip series, which combines compact convenience with a bold new way to experience a smartphone. You can learn more about the durability improvements in the Z Flip7 by checking out the article linked below. Thank you for sharing your thoughts. We appreciate you choosing Samsung.
Compare the differences between the Galaxy Z Flip7 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
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We appreciate your thoughts on the Galaxy Z Flip7. You mentioned concerns about durability and protection. The Flip series features advanced hinge technology and a slim profile, making it both sleek and practical. Many users enjoy pairing their Flip devices with accessories tailored to enhance daily use while keeping a light, stylish look. Your comments highlight the unique concept of the Z Flip series, which combines compact convenience with a bold new way to experience a smartphone. You can learn more about the durability improvements in the Z Flip7 by checking out the article linked below. Thank you for sharing your thoughts. We appreciate you choosing Samsung.
Compare the differences between the Galaxy Z Flip7 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy z flip 7
on August 23, 2025
Posted by: Bubba133
[This review was collected as part of a promotion.] Since I gotta this beautiful Samsung galaxy z flip 7 in my heads I can't keep it out of my eyes site. There so much to talk about
Value
5
Written by a customer while visiting Samsung US
Posted by: Jose
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
Amazing and innovative device. I love how big the screens are now. The cover display is a lot more useful. I highly recommend this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Getting better!
on September 21, 2025
Posted by: StillTrying
[This review was collected as part of a promotion.] The screen broke + 2 but better that the 1st series. Too thin for me. But still nice.
Value
2
Response from Samsung USBy R&R Team, September 23, 2025
Hello StillTrying, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you, and wanting to feel confident in the durability and continued usage of your device. We have provided a link to the Samsung Support Team if you are currently experiencing any frustrations with your device. This team of experts can help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is just like a note but better
on September 29, 2025
Posted by: Pinklover
[This review was collected as part of a promotion.] I love the portability with the size of a "note", no stylus but I never remembered to use it anyway.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet phone
on October 6, 2025
Posted by: TylerDurden
[This review was collected as part of a promotion.] Couldn't be happier. Phone works great, looks cool, and doesnt feel like ive got a brick in my pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but their can be improvments.
on October 10, 2025
Posted by: Jaides
[This review was collected as part of a promotion.] I have no issues with this phone, and the build quality is way better than my older Z Flip, which was the Z Flip 4, but there can be bigger improvements. With One UI 8, I have experienced minor bugs that can sometimes be annoying. For example, my Google Messages keeps retyping the last word that I have sent, and when I'm trying to crop an image on gesture mode, it keeps pulling up my back button, but other than that, this phone is great. It just needs more work on the software side, and the last thing I want to complain about is Samsung DeX. The update to DeX is fine, but I can't find a way to make my apps full screen, which makes playing games on DeX somehow worse.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hi there Jaides, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the updated design of this device, and that you are overall finding it to be good for your needs every day. We have provided a link to the Samsung Support Team to assist you with the messages and other instances of slight glitches you mention experiencing with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Flip Usability
on October 10, 2025
Posted by: hp2009
[This review was collected as part of a promotion.] I love the flip 7 but I have a few issues with the overall design. I love the concept but im not sure if its for me. I wish there were more things to do with the flip that Samsung would advertise. I am not sure how to fully use the smaller screen. Samsung should have more wallpapers that fit the smaller screen as well. also the keyboard autocorrect is horrible and works half of the time so writing sentences on here is difficult.
Value
4
Written by a customer while visiting Samsung US