Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,691 Reviews)
Rating breakdown 2,691 reviews
5 Stars
2,072
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
4
External screen breaks easily
on June 29, 2026
Posted by: Inqilab
[This review was collected as part of a promotion.] Galaxy AI flip phone breaks really easily and needs some kind of protective case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
"The Z Flip 7 is the best flip phone I've owned. T
on June 29, 2026
Posted by: CeliaLenaEvie
[This review was collected as part of a promotion.] Interpreter: Perfect for the Flip's folding form factor. When the phone is sitting on a table, the dual-screen setup allows both people in a conversation to see and hear live, translated text.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samaung Flip 7
on June 29, 2026
Posted by: Dayzee
[This review was collected as part of a promotion.] I have loved this phone since I received it. I love the color blue. I love how compact it is and fits in my purse and pocket. I use my phone for work and it is amazing. I get compliments on my phone and many questions. I always have positive feedback. I've been using Samsung products for a very long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Coolest Phone
on June 29, 2026
Posted by: ManCaveOfBubbaAndRocky
[This review was collected as part of a promotion.] This phone and A/I is awesome! This Flip does it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Coolest Phone
on June 29, 2026
Posted by: ManCaveOfBubbaAndRocky
[This review was collected as part of a promotion.] This phone and A/I is awesome! This Flip does it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the design
on June 29, 2026
Posted by: OhZone
[This review was collected as part of a promotion.] I like the design. It's compact and full of features. You can use the phone with it closed as well. The sound and video is pretty darn good. I'm happy with the purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This great
on June 29, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Review Message:I like it because it is compact, and I appreciate its features and support. They are always at the forefront, sending tips on how to make the most of the functions. Above all, it competes well with other brands in both price and quality. I HAVE ALWAYS USED SAMSUNG, and they have never disappointed me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Really amazing phone for the first few months
on June 29, 2026
Posted by: HyrumZ
[This review was collected as part of a promotion.] The power in this phone is insane, I haven't ever had any buffering issues or unforseen crashes. Galaxy AI is really intuitive and is a really useful tool for everyday phone use.
The issue with this phone comes from the fold, for the first few months it was great until the internal screen protector started to bubble, causing a cracking sound anytime the phone was opened or closed. Thankfully I got it replaced for relatively cheap and it sounds like normal again. Unfortunately I don't want to have to replace this every few months so I hope it doesn't happen again.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hi there HyrumZ, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are having an overall good experience with your device. We have provided a link to an article to help you care for this unique device for prolonged usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US