Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,360
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
7 Flip 7 10/10
on December 6, 2025
Posted by: Cheese
[This review was collected as part of a promotion.] I've been with samsung since around 2012, often with the note series and continuing to to the s20, s22, the 7 Fold 5 and now the ZFlip 7.
Traditionally I've preferred the larger form factor for my phone, but the flip feels so good I've found myself preferring the smaller form. The "touch of a button Galaxy AI features are pretty neat, and can be very useful for finding something specific that you're looking for quickly, along with helping with almost any task you come up against.
Plus it feels great to pretend to angrily hang up a phone call by snapping your phone shut. Very tactile. 10/100
Traditionally I've preferred the larger form factor for my phone, but the flip feels so good I've found myself preferring the smaller form. The "touch of a button Galaxy AI features are pretty neat, and can be very useful for finding something specific that you're looking for quickly, along with helping with almost any task you come up against.
Plus it feels great to pretend to angrily hang up a phone call by snapping your phone shut. Very tactile. 10/100
Value
5
Written by a customer while visiting Samsung US
Posted by: Lilly
from Bronx, NY
Verified Purchase:Yes
The endless customization & I love it! Won’t regre
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great watch to use with your phone
on July 30, 2025
Posted by: MaffiosoG23
[This review was collected as part of a promotion.] I love using my watch to talk on the phone and message people plus yu can control your music off of it
Value
4
Written by a customer while visiting Samsung US
Posted by: Warinthon
from Wayne,PA
Verified Purchase:Yes
Best Z flip yet.I know that Samsung will make the flip 8 even better and 9 and so on.Thank you Samsung .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your kind words about the Galaxy Z Flip7, Warinthon! We love that you think it’s the best Z Flip yet. We also can’t wait to show you what we have in store in the future. Your Hatsune wallpaper looks amazing by the way, and it’s awesome to see creativity shine in our community. We're dedicated to enhancing your experience and providing the best features for you. If you ever have any questions or concerns, please feel free to reach out to us at Samsung Support. We are always here to help! -Kelvin
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Customer Rating
1
It does not allow installing an EVO The Samsung
on January 15, 2026
Posted by: Rolocieri
It does not allow installing an EVO
Micro SD EVO line includes the EVO Plus and EVO Select series, which are high-performance microSD memory cards designed for smartphones, tablets, game consoles, and cameras. Both series offer fast speeds and great durability, and the main difference is that the EVO Select series is an exclusive brand. EVO MICRO SD 2 TB =🫠
Micro SD EVO line includes the EVO Plus and EVO Select series, which are high-performance microSD memory cards designed for smartphones, tablets, game consoles, and cameras. Both series offer fast speeds and great durability, and the main difference is that the EVO Select series is an exclusive brand. EVO MICRO SD 2 TB =🫠
Response from Samsung USBy R&R Team, January 16, 2026
Hi there Rolocieri, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. It is true that this device can not accept a micro SD card for storage expansion. If you are in need of additional storage capacity, we have cloud based storage expansion as an option. We have provided a link to the Samsung Support Team to assist you with this feature, and we would love to hear from you again in the future any time you have additional feedback you would like to share. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Everything good but battery terrible
on July 26, 2025
Posted by: Ogogog
[This review was collected as part of a promotion.] Need better battery and more strong flip materials and more app for the small screen like youtube or video call
Value
4
Response from Samsung USBy R&R, July 29, 2025
Hello Ogogog,
Thanks so much for sharing your thoughts on the Galaxy Z Flip7! We’re excited about the enhanced battery life and the design symmetry and we are hoping it is a stand out. The sturdy yet lightweight Armor Aluminum frame helps protect your device and is IP48-rated for water and dust resistance, really makes a difference! With the new Armor FlexHinge, which now closes thinner and is more durable, your device is built to last, complemented by the tough Corning Gorilla Glass Victus 2 for the display. The upgraded 4300mAh battery and mDNIe technology mean hours of enjoyment, with up to 31 hours of video playback to keep you entertained. And the Flex Window, or cover screen, makes it easy to access your apps, notifications, and settings without opening your phone; super convenient! For more tips on using the FlexWindow and other features, check out the helpful online resource, "Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features,' linked below. We truly appreciate your feedback and thank you for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
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Thanks so much for sharing your thoughts on the Galaxy Z Flip7! We’re excited about the enhanced battery life and the design symmetry and we are hoping it is a stand out. The sturdy yet lightweight Armor Aluminum frame helps protect your device and is IP48-rated for water and dust resistance, really makes a difference! With the new Armor FlexHinge, which now closes thinner and is more durable, your device is built to last, complemented by the tough Corning Gorilla Glass Victus 2 for the display. The upgraded 4300mAh battery and mDNIe technology mean hours of enjoyment, with up to 31 hours of video playback to keep you entertained. And the Flex Window, or cover screen, makes it easy to access your apps, notifications, and settings without opening your phone; super convenient! For more tips on using the FlexWindow and other features, check out the helpful online resource, "Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features,' linked below. We truly appreciate your feedback and thank you for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Z Flip 7 Is My Favorite Samsung Yet!
on October 16, 2025
Posted by: Kwhite
[This review was collected as part of a promotion.] I’ve been using my Galaxy Z Flip 7 for a few months, and I absolutely love it! The design is sleek, stylish, and so fun to use, the foldable screen still amazes me every time I flip it open. The outer display is super convenient for quick messages, selfies, and checking notifications without unlocking the phone. I love how extended the screen is from the Z Flip 6 model.
The performance is fast and reliable, and each update just keeps making the experience better. I’m also a big fan of Galaxy AI it makes everyday tasks easier and more personalized, especially with the new Gemini feature that helps me stay organized and productive.
Overall, the Z Flip 7 is the perfect mix of innovation, power, and personality. I couldn’t be happier with my choice!
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hello there Kwhite, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so thrilled with the usage and flexibility of your new device. We have shared links to a few resources to help you with any additional capabilities, aligning the settings to best suit your needs, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is cute and small.
on July 28, 2025
Posted by: Ladydelicious
[This review was collected as part of a promotion.] This is my third Galaxy Flip7, because the seam of the phone keep going out. Phones numbers do not store as they should. I will not recommend this phone to anyone.
Value
3
Response from Samsung USBy R&R, July 28, 2025
Hi Ladydelicious,
Thank you so much for sharing your feedback! We’re excited to hear your thoughts on the Galaxy Z Flip7, which was designed to make folding easier and more enjoyable. Your input truly helps us improve each new version. The Contacts app is there to support you in managing your contacts effortlessly, whether that’s creating custom lists, merging contacts, or sharing your profile. For more tips on managing your contacts, feel free to check out our online resource, “Manage your contacts with ease on your Galaxy phone and tablet,” linked below. Remember, Samsung’s limited 12-month warranty protects your device against manufacturing defects. If you want extra coverage, Samsung Care+ is available for eligible devices, giving you extended peace of mind. We’ve also partnered with uBreakiFix as an authorized repair service, just in case you need help with your phone. If there’s anything else you need, don’t hesitate to reach out to our friendly Samsung Support Team. We’re always here to help, and we appreciate your choice of Samsung!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
-Ty
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Thank you so much for sharing your feedback! We’re excited to hear your thoughts on the Galaxy Z Flip7, which was designed to make folding easier and more enjoyable. Your input truly helps us improve each new version. The Contacts app is there to support you in managing your contacts effortlessly, whether that’s creating custom lists, merging contacts, or sharing your profile. For more tips on managing your contacts, feel free to check out our online resource, “Manage your contacts with ease on your Galaxy phone and tablet,” linked below. Remember, Samsung’s limited 12-month warranty protects your device against manufacturing defects. If you want extra coverage, Samsung Care+ is available for eligible devices, giving you extended peace of mind. We’ve also partnered with uBreakiFix as an authorized repair service, just in case you need help with your phone. If there’s anything else you need, don’t hesitate to reach out to our friendly Samsung Support Team. We’re always here to help, and we appreciate your choice of Samsung!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
-Ty
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Written by a customer while visiting Samsung US