Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,187 Reviews)
Rating breakdown 2,187 reviews
5 Stars
1,718
4 Stars
338
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product.
(
187 out of
215)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
3
Good size, battery okay
on September 30, 2025
Posted by: MissingNotesSeries
[This review was collected as part of a promotion.] I love the small size when is folded down, and that when is open you cannot see or feeling the folding part. Battery is okay.... But the camera is another story. My Note20 Ultra had the best camera ever. My S24+ had a really good one, This phone, i cannot zoom like that and i dont know why it get blurry. I hate it. Honestly, i will not buy another phone like this again and i will look to get another one with a much better camera and zoom. I like taking pictures, nature is in my life, and i like to remember those moments forever.
Value
3
Response from Samsung USBy R&R Team, October 1, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy Z Flip7. We are happy to hear that you are pleased with the design and foldable nature of your device. We know our customers have different hobbies and needs for their chosen device. If camera is high on the list of important features for your, the Samsung Galaxy S Series devices, and the Samsung Galaxy Z Fold7 have the 200MP camera and will help you get the best possible photos and videos. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Cover screen is such a cool feature!
on October 4, 2025
Posted by: Marshmellow
[This review was collected as part of a promotion.] The samsung z flip 7 is such an amazing phone. The cover screen is a cool feature and super cute. It also helps me as a student. The cover screen feature limits my abilities to become distracted as i can customize it to show me whatvis necessary as i am studying in case i need a reminder. I can just limit nyself to seeing a time, the calendar and reminders. I really like that it can be folded in half and tucked away when not needed. The Galaxy AI feature is also very amazing in its ability to help me quicky get information. Live translation of phone calls was such a new and innovative feature that I was so in awe by. I loved using this feature when speaking to relatives who speak another language as they generally speak very quickly but I do not entire understand them as I dont know the language as well as them. I also love the circle to search feature as it is convient and easy to access. This helps a lot with shopping and researching papers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small but powerful
on October 6, 2025
Posted by: Androidia
[This review was collected as part of a promotion.] This device enables me to complete everyday business and personal tasks without occupying much space in my purse or carry bag. The camera is outstanding and has many features that I had to learn how to use, but it was worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping over my new phone (Literally)
on October 25, 2025
Posted by: Teamseven
[This review was collected as part of a promotion.] My husband got me the Samsung Galaxy Z Flip 7 for my birthday because I wouldn’t stop raving about it and I’m obsessed! I’ve never used Samsung devices before, but I definitely made the right choice. This phone is so customizable and stylish, and I keep discovering new features every day. The way it flips is just so satisfying, it makes using my phone feel fun again! Plus, there are so many adorable cases and covers for it that let me change up the look whenever I want. Hands down one of the best gifts ever, I’m officially a Samsung fan now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Died too soon
on October 27, 2025
Posted by: Kent
from Minneapolis
Expertise:Expert
The internal screen broke within two months of owning it. Otherwise it has been a fine phone. I really just bought it because it was compact, but the cameras are definitely not up to par with even Samsungs other phones. Not sure how my phone broke, the screen just went black and won't turn back on. Getting a warranty replacement will take up to 5 days so that will be a hassle.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, October 28, 2025
Hello there Kent, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We know how distressing it is when you have a new device that is not operating as intended or expected. We have provided a link to an article we find helpful for our customers in transitioning from standard form to this unique foldable. We have also shared a link to the Samsung Support Team if you have questions about your replacement process, or any aspect of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Posted by: dong li
from Cincinnati, OH
Expertise:Beginner
Verified Purchase:Yes
I've used the flip 3 and fold 5, I can see the improvements with the flip/fold phones. I really like the color and design of the flip 7. The only thing that I wish was better was that there were more storage options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, October 28, 2025
Hi there Dong li, we appreciate your feedback on your Samsung Galaxy Z Flip7. We love hearing how p leased you are with the updated features and capabilities of your new device. We have provided a link to the Samsung Support Team to assist you with storage expansion if you are finding the capacity insufficient for your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: CJac
from LA
Verified Purchase:Yes
Great phone but shouldn't have to download another app to put apps on front screen
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 5, 2025
Posted by: SANCHEZ
[This review was collected as part of a promotion.] We travel a lot and I love that we flip the phone and take amazing.
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hey Sanchez, we appreciate your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear how much you are enjoying traveling with this unique device, and the ways it can be used to capture the amazing moments you are havingon vacation. We have provided a link to the full manual to help you with additional features like Galaxy AI that can further enhance your usage of your phone. We have also shared a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US