Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,187 Reviews)
Open Ratings Snapshot
Rating breakdown 2,187 reviews
5 Stars
1,718
4 Stars
338
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product. 
(
187 out of 215
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
1 out of 5
1
This product is so fragile
on September 15, 2025
Posted by: Santy1999
[This review was collected as part of a promotion.] Thus product is so fragile the screen fails so many times I have already sent to maintenance.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 16, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Flip7, Santy! We appreciate your feedback and noted your concerns about the screen. It’s important to us that our devices meet your expectations. We want to highlight that the Galaxy Z Flip7 has been designed with enhanced durability compared to previous models. It features a tough Armor Aluminum frame and Corning® Gorilla® Glass Victus® 2 on both the front and back for added protection. Additionally, it carries an IP48 rating for water and dust resistance, making it robust enough for everyday use. We can’t wait for you to have your Z Flip7 back! If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am in love with my phone
on December 7, 2025
Posted by: Jj1923
[This review was collected as part of a promotion.] I am a sucker for customization and I've had my flip z 7 for a couple of days and I am still customizing it to my liking, I love love my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on December 19, 2025
Posted by: Tricia
from Virginia
Expertise:Expert
Verified Purchase:Yes
Best phone ever. Perfect size, love the flip and the front screen that I can text from. Great phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on January 1, 2026
Posted by: Travis K
Verified Purchase:Yes
Super fast and finally a phone that cam keep up with me
Response from Samsung USBy R&R Team, February 11, 2026
Hey Travis K, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are finding this device to be fast and able to keep up with your usage needs. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Needs widgets on the outer screen
on February 22, 2026
Posted by: Tttt
Expertise:Expert
Verified Purchase:Yes
Needs widgets on the outer screen, camera quality could be improved
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 23, 2026
Hello Tttt, thank you for sharing your thoughts about your Samsung Galaxy Z FLip7 with us. We are pleased to know you are overall happy with the functionality and usage of your device. We have provided a link to the full manual to help you best align the display settings and capabilities to your preferences. We have also shared a link to the Samsung Support Team if you prefer one-on-one assistance with your device through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Gets super super hot
on September 3, 2025
Posted by: Jahnavi
from Texas
Expertise:Expert
Verified Purchase:Yes
It gets super hot when android auto is connected through wire. Gets super hot during calls as well. So much hot that you cannot hold it with your bare hand. Regret buying this phone
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, September 4, 2025
Hey Jahnavi, We appreciate your review of your Galaxy Z Flip7. Overheating concerns are taken seriously, and the Flip7 is built with thermal solutions that balance performance and comfort. It is normal for the device to warm up during intensive tasks and activities, but it shouldn’t become overly hot to the touch. If you are using Android Auto, it may feel warmer because Bluetooth, GPS, and other factors like weather conditions or sunlight, especially if the phone is in a holding case, can increase the temperature. We have some information that may help you keep your device running at a normal temperature. Please check out the article linked below. Thank you for your review; we appreciate you being a part of the Samsung community. Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Z Flip 7's feels retro
on August 30, 2025
Posted by: Chacha
[This review was collected as part of a promotion.] I'm over a month using the Samsung Z Flip 7 and I’m honestly obsessed! The fold is still the coolest thing ever it snaps shut with such a satisfying click. I use it for everything… streaming my shows on the big screen, gaming with zero lag, and even watching sports hands-free by just propping it halfway open. The Galaxy AI is such a game changer too. I use it to translate stuff when I travel and it even helps me summarize notes for work so I don’t forget things. Super handy. Battery lasts me all day, the screen is super bright, and it fits in my pocket so easily. The Z Flip 7 is fun, practical, and just feels different from any other phone I’ve used.
Value
5 out of 5
5
Response from Samsung USBy R&R, September 5, 2025
Hi There Chacha, Your excitement for the Galaxy Z Flip7 really comes through! From its compact foldable design to the bright display and all-day battery, this device is made to add flexibility and performance to your daily life. We’re also happy to hear how Galaxy AI is making tasks like translations and productivity much easier. It’s a great example of how innovation is changing the way we interact with our devices. -Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is sleek and delicate. Very nice!
on July 26, 2025
Posted by: Flip7fanatic1
[This review was collected as part of a promotion.] Great picture quality. Love the screen great for taking selfies!
Value
4 out of 5
4
Response from Samsung USBy R&R, July 28, 2025
Hey there Flip7fanatic1
Thank you for sharing your thoughts with us! Camera preferences really vary, and we're here to enhance your experience across all Z devices. Get ready to capture your best selfies with the 50MP camera, which creates richer and more detailed images. You can preview and add filters to your photos on FlexWindow to make them even more special. Our high-resolution 50MP lens is great for capturing subtle details, while the new ProVisual Engine boosts clarity and highlights your natural skin tones. Plus, you can personalize your photos further with AI learning-based filters to really make them your own. Distance isn’t an issue thanks to the AI Zoom feature, powered by the ProVisual Engine, which delivers stunning portraits whether you're doing close-up selfies or hands-free shots with FlexCam. After taking a photo, the AI automatically analyzes and fine-tunes the details to ensure crisp, beautiful results every time. We can't wait to see what you'll create with your Galaxy Z Flip7. Thanks so much for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Flip7 FE FlexCam and other camera features
https://www.samsung.com/us/support/answer/ANS10006880/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 545-552 of 2186 results 
<< 1 ... 67 68 69 70 71 ... 274 >>