Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,360
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
From Apple to Samsung
on August 24, 2025
Posted by: CleverGirl7
[This review was collected as part of a promotion.] For about 10 years, I have been deep in the Apple ecosystem. After seeing the amazing features offered by the Samsung Z Flip 7, I decided it was time for a change. I have had my Z Flip 7 for just over a week. I am loving it so far. There is a little bit of a learning curve coming from an iphone, but it's pretty easy to find information on any issues I have. I just search online or ask Bixby. I absolutely love all of the customization options. It makes me feel like I've made this phone more unique and personalized to me. I feel like the possibilities are endless. I'm not limited on how I can customize my phone. It also feels pretty freeing knowing I can use just about any accessory or brand with this phone. I'm not restricted to using just one brand of products. I can finally find a pair of ear buds that will fit my ear correctly. I won't be stuck with only one or two options. I am still learning what all this phone can do, and I am excited for the journey we are going to go on together!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 7
on October 4, 2025
Posted by: FannyFarkle
[This review was collected as part of a promotion.] I replaced an old Galaxy Z Flip 3 with the Flip 7. I've had ot less than a week and I love it. Still learning to use AI and other updated features, but I think I'll get the hang of those pretty soon, even at my "advanced" age of 75.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen is wide i love watching my movies on it
on November 10, 2025
Posted by: Kati96
[This review was collected as part of a promotion.] The galaxy z flip 7 is one of the best galaxies I habe ever had the screen is big it gives you the opportunity to watch movies without needing to turn on your TV its battery capacity is very good I charge it once a day and it keeps on good battery life I love the features it has with AI it makes your life very easy i habe akways had samsung amd i think android is the best system for the Galaxy AI technology and generations you can do anything without even paying a penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Can't change font color on status bar
on November 30, 2025
Posted by: Steindizzy
from Central Wisconsin
Expertise:Intermediate
Very disappointed in this model compared to my old Samsung Flip 4. It is wider than my old model, which I don't like. The biggest issue that I have with the Samsung Flip 7 is that you can't change the font color on your status bar. It only displays as black and it blends in the darkness on my wallpaper so I can't see what it displays. Highly disappointed in this.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 1, 2025
Hi there Steindizzy, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important the ability to customize your device is to you. We have provided a link to the complete manual for your device to help you best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
Set up nightmare
on August 9, 2025
Posted by: Rons
The phone may be great, but who knows the set up instructions are non-existent and trying to use the smart switch app resulted in tons of issues and hang ups. I've tried their tech help and they barely speak English and have little knowledge of the zip 7. I was trying to get help with the cover screen and they didn't even know what good lock was. I've never seen such bad "support".
Response from Samsung USBy R&R, August 12, 2025
Good day Rons,
Our ultimate goal is to provide our customers with a seamless experience, especially when transferring data from one device to another. Our step-by-step guide will walk you through setting up your Galaxy Z Flip7 so you can start enjoying it right away. We’ve included instructions on how to properly charge your phone and turn it on, a rundown of the initial setup process, and the different ways to transfer data from your old phone to your new Z Flip7. Learn more by checking out the online article linked below. Thank you for reaching out. We’re happy to have you as part of the Samsung family.
Get ready to start using your new Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002366/
Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/
-Ty
Samsung Support
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Our ultimate goal is to provide our customers with a seamless experience, especially when transferring data from one device to another. Our step-by-step guide will walk you through setting up your Galaxy Z Flip7 so you can start enjoying it right away. We’ve included instructions on how to properly charge your phone and turn it on, a rundown of the initial setup process, and the different ways to transfer data from your old phone to your new Z Flip7. Learn more by checking out the online article linked below. Thank you for reaching out. We’re happy to have you as part of the Samsung family.
Get ready to start using your new Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002366/
Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing compact High memory phone great camera
on September 4, 2025
Posted by: RudemaNn
from Arizona
Expertise:Beginner
This has been the most super best phone ever with the split screen I can do two different projects at the same time it folds small and fits in the pocket I can use a small screen to watch videos when I work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 4, 2025
Howdy RudemaNn, Love seeing your excitement for the updated screen and color uniformity with your Galaxy Z Flip7! Thanks for being part of the Galaxy family. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Posted by: Helena
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
The camera is really bad, even compared to other Samsung phones such as z fold. No setting changes help. I had this phone for exactly 2 hours before filing for the refund. Save yourself time and the restocking fees.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 29, 2025
Hi there Helena, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We do our best to provide a range of devices to best align the needs and wants of our customers. We also provide as much information about the different features and specs available on devices to help our customer select the best device to align to their needs. We have provided a link to the Samsung Support Team to assist you if you have questions about available options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
A Solid Upgrade, But With a Familiar Flaw
on August 7, 2025
Posted by: Pistol063
[This review was collected as part of a promotion.] I've been using the new Samsung Galaxy Z Flip 7 since its release date, and overall, I really like it. It feels like a genuine improvement over the Z Flip 6, and I'm happy with the upgrades.
The performance is noticeably better. The phone feels faster and more responsive in every task, from opening apps to multitasking. The battery life has also seen a significant boost, which is a major plus for daily use. I find myself reaching for the charger less often, and the phone easily lasts me through the day.
The front screen, however, still has the same durability issue as previous models. It scratches easily, and I've noticed it's prone to damage if even small bits of debris get caught when the phone is closed. This is a bit disappointing as I was hoping for a more robust screen on the latest model.
Despite the screen issue, the Z Flip 7 is a solid step forward. The improvements in performance and battery life make it a worthwhile upgrade, and I'd recommend it to anyone who loved the form factor of the Z Flip series but wanted better day-to-day usability.
The performance is noticeably better. The phone feels faster and more responsive in every task, from opening apps to multitasking. The battery life has also seen a significant boost, which is a major plus for daily use. I find myself reaching for the charger less often, and the phone easily lasts me through the day.
The front screen, however, still has the same durability issue as previous models. It scratches easily, and I've noticed it's prone to damage if even small bits of debris get caught when the phone is closed. This is a bit disappointing as I was hoping for a more robust screen on the latest model.
Despite the screen issue, the Z Flip 7 is a solid step forward. The improvements in performance and battery life make it a worthwhile upgrade, and I'd recommend it to anyone who loved the form factor of the Z Flip series but wanted better day-to-day usability.
Value
4
Written by a customer while visiting Samsung US