Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,186 Reviews)
Open Ratings Snapshot
Rating breakdown 2,186 reviews
5 Stars
1,718
4 Stars
337
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product. 
(
187 out of 215
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Wonderful phone to use
on September 29, 2025
Posted by: Anonymous
from Monmouth, Maine
Expertise:Intermediate
Verified Purchase:Yes
This is my second Galaxy Flip phone and I find it as excellent a phone as could be expected.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flip phone
on October 10, 2025
Posted by: Hercmejia8
[This review was collected as part of a promotion.] Galaxy AI was far more excellent tools than other, easy to use and and it give you best always. Gemini was also very easy to use and always best tools to help you in your needs. With the new flip It fells like I have the coolest 90s design with pack of excellent performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it it fits perfect in pockets
on November 14, 2025
Posted by: Sepsimom
[This review was collected as part of a promotion.] The quality pictures are great the sound also is awesome the color is very nice .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip phones are back!
on December 11, 2025
Posted by: Paul S
from Maine
Expertise:Intermediate
Verified Purchase:Yes
Upgraded wifes from a Galaxy S21. What a great phone! The display is larger but it folds down do nicely I no longer worry about scratching the screen. No learning curve transitioning from the old phone. Impressive how the screen folds in half. Very happy customer.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip 7
on December 20, 2025
Posted by: Raydt
Verified Purchase:Yes
The flip 7 is almost perfect. Much better than its previous models. It still needs faster updates when google introduces a update or security fix
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible Device
on January 1, 2026
Posted by: NCK360
from Nashville
Expertise:Expert
Verified Purchase:Yes
Horrible device. Not worth the money
Im not happy with the service I was provided. The trade in program needs to be restructured
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2026
Hello NCK360, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when you have a new device that is not operating as expected. Without knowing what features are causing you frustration with your device, we have provided links to the full manual for your device, and to the Samsung Support Team to help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A+++
on January 22, 2026
Posted by: Ray Pupi
from Tampa FL
Expertise:Intermediate
Verified Purchase:Yes
Not much to say I love it. Definitely the best flip.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 22, 2026
Hey Ray Pupi, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are loving your device so much, and that you think it's the best version of the Galaxy Z Flip Series. We would love to hear from you again in the future any time you have questions, or additional feedback you want to share. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It will fade like the flip 6
on February 2, 2026
Posted by: Kenny
Verified Purchase:Yes
I only upgraded because switching to another Samsung phone was more expensive then just upgrading. I love the flip capabilities, but long-term use of it leaves something to he desired.
Response from Samsung USBy R&R Team, February 2, 2026
Hey there Kenny, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you have enjoyed the design of this device, and the overall usage. If you are concerned about the long-term durability of your device, we have provided links to an article and to the Customer Care+ Team to help you with the additional coverage, and recommendations we can make to care for your device. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 521-528 of 2185 results 
<< 1 ... 64 65 66 67 68 ... 274 >>