Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,698 Reviews)
Rating breakdown 2,698 reviews
5 Stars
2,077
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
3
This product is true to its specifications.
on May 13, 2026
Posted by: Luvnanalife72
[This review was collected as part of a promotion.] I find myself tore with this phone. It holds true to its spec.'s great battery, screens on point and photos it takes are top notch. I even love the size when folded up but there's where the drop is, easy to drop. And the fold in the screen becomes more amd more prominent where it does fold wich looks for easy future issues wich is not gonna be an easy or uncostly easy financial issue to take care of. Is it worth what im putting into it im not so sure about that so far theres not been an issue. Got protection with good case and protectors. There was alot of hype about the phone that I dont see being so grander than other Samsung phones. That is to say I dont see anything more special about it other than it folds in half. Its got great AI features for just about everything wich does help alot sometimes and makes it fun to interact and create with it. If I had to do again when purchasing i think I would go the other way and go ahead and get S26 Ultra but hey as long as its a Samsung products im all in. For me I wouldn't go any other way. Samsung will always be a life product for me, never did like the whole phone that eats up everything in your wallet like you would eat the thing its commonly known that people should eat daily for one reason or another or the silly phones that think they know it all cuz its named after a big search thing you do in life or any of the other phones named after types of cars or camera equipment etc. Samsung says and does it the best!
Value
3
Response from Samsung USBy R&R Team, May 14, 2026
Hello Luvnanalife72, we appreciate your feedback on your Samsung Galaxy Z Flip7. We are pleased to hear that you are overall happy with the usage of your device, and that you find the device reliable for your daily needs. We have provided a link to an article with measures we recommend to care for this unique design. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is great! Just some things need fix..
on May 11, 2026
Posted by: Jas1jazzy
[This review was collected as part of a promotion.] Overall, I love the phone. Just wish the selfie camera quality was as good as the outer camera. Also, apps on cover screen need to be better..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung galaxy flip 7. I use all of the
on May 11, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I'm very impressed with my Samsung Galaxy Flip 7. I use all of the features on it. Quite often I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Johanna
from Florida
Expertise:Expert
Verified Purchase:Yes
Better and strong than another one's very confident
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is great
on May 9, 2026
Posted by: Infinity02Love
[This review was collected as part of a promotion.] Galaxy Ai is amazing it helps with everyday questions or problem solving issues. I use it all day everyday to play my games through Samsung apps, and the reminders and routine features are great for everyday use.
Value
3
Response from Samsung USBy R&R Team, May 11, 2026
Hey Infinity02Love, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are overall happy with the usage of your device, and finding Galaxy AI helpful for finding information. We have provided a link to the complete manual for your device to help you maximize your experience, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
Get dead pixels after 6 months
on May 9, 2026
Posted by: Chany
from Houston
Expertise:Intermediate
The Samsung Z Flip's durability leaves much to be desired. Within just six months of use, many units develop dead pixels and dark spots at the fold — a critical flaw for a device built around its folding mechanism. Compounding the issue, Samsung's warranty support has been consistently disappointing, with screen replacements under the standard one-year manufacturer warranty proving difficult to obtain.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
3
Response from Samsung USBy R&R Team, May 11, 2026
Hey Chany, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it is when your device is not meeting your expectations in durability. We have provided a link to an article to help you with the pixels you mention. We have also provided links to the Samsung Support Team to assist you with any additional options and your warranty information for reference. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
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Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Really portable
on May 9, 2026
Posted by: Sorbexx
Expertise:Intermediate
I wish it was brighter than the s24 ultra. Does great at everything else the crease on the sides is way more protected that what it was on the og fold 1, i dont feel like dust will get in there . Battery wise it lasts me 12+ hr of continuous use at my work. Fits nicely on the hand and the interface is easy to use and customize
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Leann
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
The only reason I am not giving this a 5 is because I just don't think the camera quality is as good as it should be with where we are with technology these days. If Samsung could improve that, the phone would be top tier to me! I love the size and everything!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US