Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,698 Reviews)
Rating breakdown 2,698 reviews
5 Stars
2,077
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Flip 7 review
on May 14, 2026
Posted by: M1sela
[This review was collected as part of a promotion.] Love how customizable Samsung is. So many features I keep finding. Love the compact size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Welcome to te future
on May 14, 2026
Posted by: LeoHgo
[This review was collected as part of a promotion.] After spending some time with the Galaxy Z Fold 7, the thing that really blows my mind isn't just that it folds—it's how helpful Galaxy AI actually is day-to-day. Using 'Circle to Search' on this massive screen is a total game changer for multitasking. The build feels super solid and it's way thinner in my pocket than I expected. It’s a splurge, for sure, but once you get used to having a mini-tablet in your hand, it’s really hard to go back to a 'normal' phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Welcome to te future
on May 14, 2026
Posted by: LeoHgo
[This review was collected as part of a promotion.] After spending some time with the Galaxy Z Fold 7, the thing that really blows my mind isn't just that it folds—it's how helpful Galaxy AI actually is day-to-day. Using 'Circle to Search' on this massive screen is a total game changer for multitasking. The build feels super solid and it's way thinner in my pocket than I expected. It’s a splurge, for sure, but once you get used to having a mini-tablet in your hand, it’s really hard to go back to a 'normal' phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The hunt is over!
on May 14, 2026
Posted by: MountainDad
[This review was collected as part of a promotion.] I have been hunting for this phone for months now, waiting for the right time to buy. I am already in love. I love the cover screen, and the galaxy UI is very nice. The gold on the screen is only slightly visible if you look close enough in certain lighting, and there is a very minor but smooth bump if to glide your finger across.
The Galaxy AI is already coming in clutch, helping me dry things up and make sure I didn't miss anything. I have no complaints about Galaxy AI!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery issues
on May 13, 2026
Posted by: Nydia
Overall I love the phone. From its amazing features to its compact size. I purchased the phone september 29, 2025. I havent had any issues with the screens. However I have had issues with the phone overheating for awhile. I believe it was due to the battery because it started to die faster over time. On may 10, 2026 it just completely shutoff even though it had a charge and I wasnt using it. Since its still in warranty I called samsung and they assited me with the process to mail it in for repair services. I just switched from having Iphones for the past 15yrs, and my last phone i had for 4yrs. So its not the best first impression with a samsung phone. But im hoping they can resolve the issues and get my phone working and back to me quickly. Fingers crossed because I really loved my little coral red phone.
Response from Samsung USBy R&R Team, May 14, 2026
Hey there Nydia, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We understand how important the uninterrupted and prolonged usage of your device is to you every day. We have provided links to resources to help you with the temperature and battery life of your device. We have also shared a link to the Samsung Support Team to assist you with any updates, or if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch
on May 13, 2026
Posted by: Fliplove
[This review was collected as part of a promotion.] I just installed WALLET on my galaxy watch and it is so easy to use and my AI helped me install it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip phone
on May 13, 2026
Posted by: Fliplove
[This review was collected as part of a promotion.] I just installed AI on my flip phone it scans my calls and asks called what do they want before o answer the call so I can see if I want to answer the call or not! I love playing games and watching movies on the cover screen without having to open phone. Its a wonderful phone I really like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on May 13, 2026
Posted by: DocCain
[This review was collected as part of a promotion.] I really like the size of this phone. I don't have to stick a full size phone in my pocket. This the perfect size. The other thing is the speed of the processor. This thing is just as fast as my home PC. People always comment on my phone. They can't believe that it opens this size.
Value
5
Written by a customer while visiting Samsung US