Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,186 Reviews)
Rating breakdown 2,186 reviews
5 Stars
1,718
4 Stars
337
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product.
(
187 out of
215)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
3
No matter how many times you give them good review
on April 22, 2026
Posted by: SANMARTIN
[This review was collected as part of a promotion.] Is okay with that phone work like the other one
No new thing
Nothing much just like the old ones
No new thing
Nothing much just like the old ones
Value
3
Response from Samsung USBy R&R Team, April 22, 2026
Hello SANMARTIN, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important it is to feel that you have made a good investment in a new device that feels exciting to use every day with enhanced features. We have provided links to the complete manual and the Samsung Support Team to help you fully explore your new device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nostalgic with Spice
on April 24, 2026
Posted by: Maddy1
[This review was collected as part of a promotion.] The amount of compliments I get from this phone from anyone around. It peaks their curiosity and asks all kond of questions about it. The feature on the front screen makes certains things at ease like answer a call or responding to messages or even watching some YouTube videos. To keep a phone to its "normal" size is great for anyone who doesn't want to carry a huge phone but still have those smart phone perks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps getting better
on April 25, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] This is my third flip phone. Every model is getting better and better. Love the larger rear screen on Z 7. And AI features make using phone easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really love this phone!
on April 26, 2026
Posted by: NailGirl92
[This review was collected as part of a promotion.] I really loved this versatile phone. It really has it all. I especially love its use of Galaxy AI. I love the color. I got it in coral red. I love how it can fold and record.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
👍 great
on April 26, 2026
Posted by: Nancy6489
[This review was collected as part of a promotion.] I use it for everything it's has great futures and the best quality 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Convenient but not reliable
on April 27, 2026
Posted by: Mighty
[This review was collected as part of a promotion.] Love the flip feature, love how it flips and fits in front pockets. A great size, a perfect size& weight. I am not happy with the battery charge life. The screen is now flickering/ breaking in the corner. You can see pixels flashing on the side. I thought this issue was fixed from the flip 4,5,6 & then 7 etc but I was mistaken. I do love the Ai / Samsung ai features new on the phone. I dislike the constant system updates, I want to say I'm in 5 or 6 now.
Value
2
Response from Samsung USBy R&R Team, April 29, 2026
Hey Mighty, thank you for your feedback on your Samsung Galaxy Z Flip7. We are pleased to hear that you are finding the device to be convenient to carry around during the day. We have provided links to articles to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team and article to help you get any potential repairs you need for your device, and care for this unique design. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z Flip 7!!!
on April 27, 2026
Posted by: Sballmom
[This review was collected as part of a promotion.] I love my Z Flip 7!!! It is nice that it is compact, so it actually fits in your pocket. It has the capabilities of any other Samsung Galaxy phones with the bonus of being able to prop your phone up without having to have a case. The fold properties are awesome. Being able to take pics in the half folded position makes it so much easier. And if you need to use the camera as a mirror it is awesome! The Galaxy AI is fun to use especially if you want to remove someone or something from pictures! Overall, it is a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does all and more than I need it to.
on April 27, 2026
Posted by: Dannyboy
[This review was collected as part of a promotion.] The phones camera is great. And the ai works great for no hands use
Value
5
Written by a customer while visiting Samsung US