Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,358
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
171 out of
199)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Posted by: Ray Pupi
from Tampa FL
Expertise:Intermediate
Verified Purchase:Yes
Not much to say I love it. Definitely the best flip.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 22, 2026
Hey Ray Pupi, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are loving your device so much, and that you think it's the best version of the Galaxy Z Flip Series. We would love to hear from you again in the future any time you have questions, or additional feedback you want to share. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Kenny
Verified Purchase:Yes
I only upgraded because switching to another Samsung phone was more expensive then just upgrading. I love the flip capabilities, but long-term use of it leaves something to he desired.
Response from Samsung USBy R&R Team, February 2, 2026
Hey there Kenny, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you have enjoyed the design of this device, and the overall usage. If you are concerned about the long-term durability of your device, we have provided links to an article and to the Customer Care+ Team to help you with the additional coverage, and recommendations we can make to care for your device. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone W/service!
on November 13, 2025
Posted by: Beautifuluv7
from Marion Ohio
Expertise:Beginner
Great phone and Amazing service and data. Perfect Camara view and beautiful pictures. Tons of data and lots of storage!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on December 9, 2025
Posted by: Neverbuyingsamsungagain
Expertise:Expert
Do not buy this phone! The screen just stops working and a quick search will show you it’s a common problem. Less than one year old and still under warranty yet they claim (without evidence) that the phone must have been damaged. You can get it fixed for half the price of the phone until it stops working again in a year. Every Samsung product I’ve bought in the last decade is garbage and breaks much sooner than it should.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 10, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and how disappointing it can be when your device is not operating as intended or expected. We have provided a link to your warranty information for your reference, and to the Samsung Support Team if you would like to explore options and discuss your warranty further. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect compact phone
on September 27, 2025
Posted by: tyandlaynesmom
[This review was collected as part of a promotion.] I love my new phone. Everyone trued to talk me out of it, but my mind was made up. I wanted something smaller than a traditional phone, and this is exactly what I wanted. The fold is seamless, the picture quality is superb, and the sound is crystal clear. I could not be happier.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dakota
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
This is the BEST phone to exist in the US! I CANT WAIT to see how Samsung continues to develop the flip phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
PERFECT FLIP7
on July 30, 2025
Posted by: Gmoney66
[This review was collected as part of a promotion.] Just the feel of the phone in your hand and in your pocket, the ability to check and see whatever needs so quickly and not to mention the Amazing Galaxy AI phone just perfect..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Flip update
on August 2, 2025
Posted by: CleanEx
[This review was collected as part of a promotion.] Upgraded from the Flip5. Larger phone overall feels just right in hand now. Not as narrow. Front cover display has more functionality with full display. Dont have to open phone as much. Sending basic messages on cover do-able.
Glad Samsung pushed the limits this round.
Went with Mint color. Looks so techy with the silver.
Glad Samsung pushed the limits this round.
Went with Mint color. Looks so techy with the silver.
Value
5
Written by a customer while visiting Samsung US