Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,358
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product. 
(
171 out of 199
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Sleek, Powerful, and Perfect for Everyday Use
on January 8, 2026
Posted by: Daisy
from Crystal City, Texas
Verified Purchase:Yes
I absolutely love the Galaxy Z Flip7. The design is sleek and modern, and the folding feature is not just stylish but very practical. It fits perfectly in my pocket or bag, yet opens up to a full-size screen when I need it. The performance is smooth, apps run quickly, and the display quality is beautiful. The camera takes great photos, and the battery easily lasts me through the day with regular use. Overall, this phone feels premium, reliable, and worth the upgrade. I would definitely recommend it to anyone looking for something unique and functional.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2026
Hey Daisy, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you are enjoying the unique design of this device with the compact size, as well as the performance, and camera quality. We would love to hear from you again in the future any time you have additional feedback you would like to share, or any questions come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on January 16, 2026
Posted by: Teresa
Expertise:Expert
Verified Purchase:Yes
This phone is the best ever. This phone is by far the bedt
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 30, 2026
Hey there Teresa, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are finding this phone to be the best for your usage. We have shared a link to the Samsung Support Team to assist you if you ever have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ive ever had
on March 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have had many phones and I cannot imagine going back to a big ol rectangle in my pocket. The size is great for any style of pants. I love the camera and use it to take for business sales. I dont need a special stand or case to watch movies a quarter fold and I can lay down and watch em anywhere. My battery last all day without a charge. Usually the battery with other phones might start off good but then quickly drain. Its been 6months and it hasn't gotten worse by any means. I use it for online college courses cause it doesn't glitch. Overall im not sure what I could say to improve it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
From 10 years of Apple to Zflip7!
on August 23, 2025
Posted by: RayMoll10
[This review was collected as part of a promotion.] I have been a LOYAL apple user for over 10 years until now. I saw this phone and eyed it for a while, and then finally decided to switch. I was really worried about leaving the Apple ecosystem with the risk of not liking it. But I did a ton of research, and ended up buying the Zflip7 and the galaxy watch 8. After having them now for 3 weeks, I am in LOVE! I got rid of my entire apple ecosystem and have fully switched to samsung. It took some getting used to, lots of asking Chat GPT and Galaxy AI how to do things, and patience. But now that i have everything set up, it is amazing. The camera quality is great with the right settings, the battery life is outstanding in both devices, the phone is so aesthetic and cute, the fold feature is very convenient as i have small hands and it feels so safe that the screen is protected when it is shut, you can't see the fold on the screen at all, the back screen on the phone is easy to use and very discreet to use when I'm at work or need to do something small really quick, the AI features the phone has makes things so easy, and there are so many customizable features that Apple doesn't even come close to. I have no regrets and will not be going back to Apple🙂👏🏼
Value
4 out of 5
4
Response from Samsung USBy R&R, September 11, 2025
Hola RayMoll10, Thank you for reaching out and sharing your experience with your Galaxy Z Flip7. We’re thrilled the Galaxy Flip7 fits your lifestyle and that you're loving it. Its compact design combined with smart functionality, like live translation and Galaxy AI, keeps you powered up and informed. It’s the perfect device for your tech toolkit. It’s great to see you enjoying all it has to offer. Thank you for your glowing review. We appreciate you choosing Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
smooth creen
on February 5, 2026
Posted by: Phoebe Feng
from Chicago, IL
Verified Purchase:Yes
this version is smoother than my flip 5. but the resulotion of camera still need to improve
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 10, 2026
Hi Phoebe Feng, thank you for your feedback on your Samsung Galaxy Z Flip7. We are happy to hear that you are enjoying the upgrade to your new device, and finding the usage smooth and easy. We appreciate you sharing your preference for further camera enhancements as we continue to strive for innovation in our product line. Please reach out to us again in the future if you ever have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I like the features the most
on October 5, 2025
Posted by: CustomerVII
[This review was collected as part of a promotion.] Im not sure if like the AI part of ANY phone but if they like it then do be it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 6, 2025
Hello there CustomerVII, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear there are features of your new device that you are enjoying. We have provided a link to the complete manual to help you integrate the additional features in to your usage, and disable any features you are not finding useful for your needs. We have also provided a link to the Samsung Support Team if you prefer direct assistance through chat with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flipping out.
on September 13, 2025
Posted by: GENEVA DEVILLE
Verified Purchase:Yes
Nice so far. Still learning the different things. I had a Flip 3.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disappointed
on November 6, 2025
Posted by: Iwantedtolovethephone
[This review was collected as part of a promotion.] Phone keeps breaking screen is unstable. Phone shuts off randomly. Overall bad experience.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, November 7, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day, and we would love to help you resolve your frustrations. We have provided a li nk to an article to help you with the crashing you mention experiencing with your device. We have also shared a link to the Samsung Support Team and warranty information to assist you with any repairs you may need with your device. Lastly, we have Customer Care+ available to help provide additional peace of mind with the protection of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Showing 425-432 of 1688 results 
<< 1 ... 52 53 54 55 56 ... 212 >>