Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,688 Reviews)
Open Ratings Snapshot
Rating breakdown 1,688 reviews
5 Stars
1,357
4 Stars
244
3 Stars
47
2 Stars
18
1 Star
22
86%of customers recommend this product. 
(
171 out of 199
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
The Best Z Flip to date.
on December 24, 2025
Posted by: William S
from Orange county California
Expertise:Expert
Verified Purchase:Yes
The Z Flip7 is more responsive than the Z Flip6. Everything is a bit better with this model. After a thorough test, I ordered one for my wife for Christmas.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, no crease
on December 26, 2025
Posted by: AshleyG
from Colorado
Verified Purchase:Yes
My husband loves this phone, the videos & camera quality are great! There is no visible crease at all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z flip the Best
on December 27, 2025
Posted by: Loaiza H
from Boston
Expertise:Intermediate
Verified Purchase:Yes
Es bonito, práctico, pequeño,comodo, rapido, excelente telefono
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on December 28, 2025
Posted by: Anonymous
from Louisiana
Expertise:Expert
Verified Purchase:Yes
I traded my Flip 5 for this flip 7 and it is much better thatn the 5. Thinner and the screen fold section is better than the 5. I am very impressed with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 27, 2026
Hi there Ray L, thank you for your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear that you are enjoying the slimmer design of this new device from your previous phone, and that the folding portion feels less noticable as well. We have shared a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 29, 2025
Posted by: Jcportillo
Verified Purchase:Yes
All phone working great I will tried to used at another country
Response from Samsung USBy R&R Team, December 30, 2025
Hey Jcportillo, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We love hearing how much you are finding this device to be great and reliable for your usage. We have shared links to a few resources to help you discover additional capabilities, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone my first AI phone
on December 29, 2025
Posted by: JL NY
from New York , NY
Expertise:Expert
Verified Purchase:Yes
Great phone my first AI phone So far I love all the new features
Flexible screens are fantastic
Cheers.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2025
Hi JL NY, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are pleased with the usage of your device and the integration of Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Network issues
on January 2, 2026
Posted by: Srik
Expertise:Intermediate
Verified Purchase:Yes
I have been having consistent network drops with my new phone, specially WhatsApp. Never had this problem with my previous S23 ultra. Otherwise the phone is comfortable.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 2, 2026
Hi Srik, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important the reliable connection of your device to your carrier is to you every day. We have provided links to a few troubleshooting guides to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip7 512Gb
on January 6, 2026
Posted by: Jeff Stockdale
Verified Purchase:Yes
Great phone! It's fast and very easy to use. I think the size is perfect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 9, 2026
Hey Jeff Stockdale, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We love hearing how great you are finding this device to be for your usage, and that the size is ideal for your needs and preferences. Please, reach out to us again in the future any time questions arise during your usage of your Samsung products, or you would like to share additional thoughts about your device with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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