Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,691 Reviews)
Rating breakdown 2,691 reviews
5 Stars
2,072
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Multifunctional slim phone!
on June 30, 2026
Posted by: GadgetQueen
[This review was collected as part of a promotion.] I'm able to seamlessly use it between home and work and I love how it folds into my hand! No more phone drops!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding device
on June 30, 2026
Posted by: Flippy7
[This review was collected as part of a promotion.] By far a great phone and I definitely recommend to others the AI is really the most amazing feature about the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the size, specially screen size!
on June 30, 2026
Posted by: AASamsungUser
[This review was collected as part of a promotion.] I use my phone to navigate, to keep up with my email my social media and to take pics, the integration of Ai across all those spaces in the phone is amazing. The pictures and the quality and ease to make edits like removing a object or person y don't want to be in my Pic is great! Galaxy Ai is great for sugestión when writing as well as the pictures edits.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on June 30, 2026
Posted by: heyufoundme
[This review was collected as part of a promotion.] Have had a few issues, gets hot, overheats very easily and often. Have had issues with charging it. Have had to shut it off, switch sim to another phone and let it set and charge, then switch sim back into the phone the next day. Then it will work fine.
The AI is interesting and useful, can be fun.
Would have issues with recommending it to anyone.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hello there Heyufoundme, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is to have the usage of your device interrupted by temperature and charging matters. We have provided links to troubleshooting guides to help you with these experiences at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone with all the features 👌
on June 30, 2026
Posted by: ItalianGreek
[This review was collected as part of a promotion.] My Take: Living with the Galaxy Z Flip 7
After spending time with the Z Flip 7, it’s clear that Samsung isn't just selling a gimmick anymore—they’ve built a legitimate tool for how I actually use a phone. Here’s what stood out to me.
How It Changes My Day
The biggest surprise isn’t the folding screen itself; it’s the FlexWindow. I find myself actually getting through my morning emails and checking my schedule on that outer cover screen without ever unfolding the phone. It’s a small, quiet way to keep my focus without getting sucked into a "full" screen experience.
When I’m at my desk, the Flex Mode is a game-changer. I’ve started using it as a stand for video calls, and having it propped up while I work on my laptop makes multi-tasking feel much more fluid. The addition of Samsung DeX is a huge win for me—being able to plug into a monitor and treat the phone like a mini-PC is something I didn't think I'd use, but it’s come in handy more than once.
The Entertainment Factor
Streaming & Movies: The display is honestly beautiful. It’s bright enough that I haven't had issues with glare, and the colors really pop. It’s my go-to for watching content on the go.
Gaming: It’s great for casual games, but if I’m running something graphically heavy, I’ve noticed the phone can get a little warm. It holds its own, but it’s not quite a dedicated gaming handheld.
Battery Life: This is the trade-off. It’s a solid performer for most of the day, but if I’ve been heavily gaming or using
After spending time with the Z Flip 7, it’s clear that Samsung isn't just selling a gimmick anymore—they’ve built a legitimate tool for how I actually use a phone. Here’s what stood out to me.
How It Changes My Day
The biggest surprise isn’t the folding screen itself; it’s the FlexWindow. I find myself actually getting through my morning emails and checking my schedule on that outer cover screen without ever unfolding the phone. It’s a small, quiet way to keep my focus without getting sucked into a "full" screen experience.
When I’m at my desk, the Flex Mode is a game-changer. I’ve started using it as a stand for video calls, and having it propped up while I work on my laptop makes multi-tasking feel much more fluid. The addition of Samsung DeX is a huge win for me—being able to plug into a monitor and treat the phone like a mini-PC is something I didn't think I'd use, but it’s come in handy more than once.
The Entertainment Factor
Streaming & Movies: The display is honestly beautiful. It’s bright enough that I haven't had issues with glare, and the colors really pop. It’s my go-to for watching content on the go.
Gaming: It’s great for casual games, but if I’m running something graphically heavy, I’ve noticed the phone can get a little warm. It holds its own, but it’s not quite a dedicated gaming handheld.
Battery Life: This is the trade-off. It’s a solid performer for most of the day, but if I’ve been heavily gaming or using
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small size after fold
on June 30, 2026
Posted by: Frank619
[This review was collected as part of a promotion.] Galaxy display is excellent for my view of the youtube
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this compact phone
on June 29, 2026
Posted by: DenverSkier
[This review was collected as part of a promotion.] I get the new Flip every year. And every year it gets better. Now with the new Galaxy AI, this is the besr Flip yet.
The good: compact design (about the size of my wallet) more durable than earlier models, good screen.
The bad: unfortunately I've had two screens fail on me this year, and Samsung's support is a nightmare. Phone trees that go nowhere, agents that disconnect or transfer you to the wrong department, non-existent mobile service. It all seems designed to frustrate you into paying for the service or getting a new phone. Ultimately I got the new screens, but it took days, and that is very frustrating.
The phone could use a better, camera, more speed, and a faster processor, but the novelty of the "Flip",cannot be denied.
I game on it, make calls and text, use more than 100 apps, including banking, insurance, and MS Office and Google tools. I take photos and videos, and definitely use the Android Auto features and navigation the most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it 👌 its about a 8.3/10
on June 29, 2026
Posted by: Zackie
[This review was collected as part of a promotion.] Well i got it July 25 last year and its been doing amazing haven't had any issues with it and I thought from what I heard that there would be problems with the hinge but I have had one issue with it its ran fanomaly and has kept up with all the stuff I have it please see title for
The rating
The rating
*zackary childress
Value
5
Written by a customer while visiting Samsung US