Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,693 Reviews)
Rating breakdown 2,693 reviews
5 Stars
2,073
4 Stars
447
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Love this phone
on May 25, 2026
Posted by: Babs12
[This review was collected as part of a promotion.] I am an elderly woman with disabilities , and I love my galaxy flip 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on May 25, 2026
Posted by: PixyRosa
[This review was collected as part of a promotion.] I love this phone so much! It is so easy to use, light, small enough to slip into any pocket, and has a very user friendly experience. It's very widget friendly and I can use it easily whenever I have an emergency. The style is super cute and takes me back to the awesome y2k style of that time period. The Galaxy AI is super diverse in what to use for my art projects, understanding my surroundings faster, and search up things much faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun and powerful
on May 25, 2026
Posted by: Joonya
[This review was collected as part of a promotion.] This phone does it all. With Galaxy AI it works super well, battery last the entire day and it's fun to play with and fold. In addition, for great iny pocket. Its my 3rd galaxy flip phone and I never want to change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features on this phone!
on May 25, 2026
Posted by: Kkzza77
[This review was collected as part of a promotion.] I use my galaxy for work, personal, streaming, and music. Everything! #GALAXY AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Problems with main screen since purchased
on May 25, 2026
Posted by: Rtlori
[This review was collected as part of a promotion.] Can't even use the phone. Main screen will not come on. Terrible
Galaxy Ai is cool
Galaxy Ai is cool
Value
1
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Rtlori, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and needing the device to operate as intended. We have provided a link to the Samsung Support Team to assist you in working towards a resolution for the experience you mention with the display of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Z Flip 7
on May 25, 2026
Posted by: WhitRAW
[This review was collected as part of a promotion.] Galaxy AI is good. Phone itself without a case is exposed to probable damage but also the edge of the screen is so sensitive it's hard to handle without triggering something. Additionally, the screen is small and the keyboard complicated to use quickly.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi WhitRAW, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how important your phone is to you every day for so many different tasks. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. We have provided links to the complete manual and the Samsung Support Team to assist with aligning the settings of your device to your preferences including the keyboard settings, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and good size
on May 25, 2026
Posted by: Myflip7
[This review was collected as part of a promotion.] The Galaxy Flip 7 is the 2nd Samsung flip I've had the privilege of using. The features are awesome and very easy to use. The camera quality is excellent and can easily overcome my poor photography skills, with its AI features and editing features. This phoe is tough and built with quality components. I would recommend this phone to anykne.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Flip 7
on May 25, 2026
Posted by: Hop60bunny
[This review was collected as part of a promotion.] Great phone. Great performance. I love my flip 7 phone. Its convenient cause it folds and fits everywhere. The battery life is good and charges super fast. The AI in photos. I love it. Keep doing a great job. Waiting for the Flip 8 to purchase it.
Value
5
Written by a customer while visiting Samsung US