Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,691 Reviews)
Rating breakdown 2,691 reviews
5 Stars
2,072
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Love this phone!
on July 15, 2026
Posted by: Toblave
[This review was collected as part of a promotion.] I have had every version of this phone since they started the Z Flip3. I just love it. It is to store and when opened it's the perfect size for my hand. The outside screen is also very awesome! I am pretty sad that the Z Flip7 is the last Z Flip that they are making (at least that's what I read). I know I would definitely continue to upgrade to the latest version for as long as they kept making them!
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey there Toblave, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so pleased with your device, and are finding it the perfect size for your hand. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great but not without issue
on July 15, 2026
Posted by: CalebZFlipper
[This review was collected as part of a promotion.] The Z Flip 7 is a great phone.....but not without it's issues. First and foremost the display is great! But overtime the crease gets more and more noticeable after use making it hard not to notice. Secondly dirt and dust collect on this phone like crazy, when it collects it's very hard to clean up even with the right tools. Thirdly the cameras are alright, for a 1,000 plus dollar phone you'd think you would get better cameras instead of the same ones on samsungs galaxy s26 base model but hey they work. Otherwise I have no issues with the Z Flip 7 and I still hope this line goes on for years to come
Value
4
Response from Samsung USBy R&R Team, July 17, 2026
Hi there CalebZFlipper, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are overall pleased with the usage and capabilities of your device. We have shared a link to the Samsung Support Team to assist you with tips for keeping your device clean and clear form dust and debris, and offer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love My Galaxy Zflip7
on July 13, 2026
Posted by: pAULeWoG67
[This review was collected as part of a promotion.] I love the bigger screen then the Zflip5 that I previously had. I also upgraded to the 512gb storage. I do a lot of photography with my phone and I like to use AI to create and edit photos. I always label them as being made with the AI platform whenever I utilize it. The camera is awesome! I override the settings and use manual mode to do sunsets, sunrises and weather related pictures. Also use it for portraits.
I highly recommend this phone.
I highly recommend this phone.
Value
5
Response from Samsung USBy R&R Team, July 14, 2026
Hello pAULeWoG67, thank you for your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear that you are loving the larger display size, and the ways you can use Galaxy AI to enhance your experience with the camera of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is AMAZING!!
on July 13, 2026
Posted by: Mamabear143
[This review was collected as part of a promotion.] I love my Z Flip7, its by far the best phone I've ever had. Fast, reliable and not big and bulky. It has awesome features and its a 20/10. I highly recommend. DONT GET THE MOTOROLA flip phone. Mine broke after one week, a bright line appeared right wear it creased to the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always coming up with unique features
on July 11, 2026
Posted by: EJSaysHey
[This review was collected as part of a promotion.] I've been wanting to get my hands on this phone for a while because it's seemed great and it turned out better than I expected. The battery life is amazing even while binge watching YouTube videos all night. The fold is very convenient for taking photos, especially selfies. The Galaxy AI is wonderful to use. Great for asking questions and editing photos for contacts! I absolutely love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Going to buy my 2nd flip phone!
on July 11, 2026
Posted by: Flip lover
I had one of the 1st flip phones until my puppy tried to eat it. Now the screen is scratched and there are 3 lines going vertically .
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the Z Flip 7
on July 5, 2026
Posted by: DrLee7
[This review was collected as part of a promotion.] So I've had my z flip 7 for just under a year. So far I have enjoyed it and I like the fact that it has a smaller footprint in my pocket it does everything that my s23 ultra does and can fold so it's a plus. I might also get the z flip 8 when it comes out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Updates have ruined the experience entirely
on July 3, 2026
Posted by: Luxios
from Texas
Expertise:Expert
I've had the FlipZ 2-7, each phone SIGNIFICANTLY improved over the previous one even if the promotional price kept getting worse and worse. When I got the 7 from preordering it, the phone was fantastic. Literally best battery and durability hands down. The fold display, even though i care nothing at all about the fold, was even better. Almost a year later and multiple to updates the phone now in July 2026 has slowed down in response time and has had horrid connection problems be it WiFi or mobile data. I don't know what AI slop was forced into the updates but searching in My Files is slow and unresponsive, the rear display removed Samsung Music accessibility when closed and playing, when I'm trying to browse the web a single tab will take about 2 minutes at least in white before the phone realizes it has connection and everything loads immediately after that. This phone has become the worst one to date because of updates so far. Not preordering the Flip 8 because I know the "trade in deal" will be garbage like last years.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, July 6, 2026
Hey there Luxios, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We know how distressing it is when your device is not operating as intended or expected, and we would love to assist you in troubleshooting these experiences you mention. We have provided links to resources to help you with the speed, responsiveness, and connection of your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US