Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,554 Reviews)
Rating breakdown 2,554 reviews
5 Stars
1,972
4 Stars
418
3 Stars
95
2 Stars
30
1 Star
39
85%of customers recommend this product.
(
195 out of
229)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
4
Just don't drop it.
on June 9, 2026
Posted by: GalaxyKing4Life
[This review was collected as part of a promotion.] Everything is amazing about this phone. The screen the camera, the speed and connectivity. The only negative thing I can say about this phone is that the folding hinge is very fragile so if it falls and lands on an angle even with a case it could very likely cause the hinge to create a pressure point that push out the screen turning it black in color. Galaxy AI helps with tasks like altering photos and responding to messages
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very Intuitive
on June 10, 2026
Posted by: Blained
[This review was collected as part of a promotion.] My Z flip 7 is my best purchase to date. Galaxy AI has been very useful, when making a meal i have never attempted before with foriegn produce ive never used; I simply took a photo of my ingredients and asked for a step by step of how put it all togther. It's been extremely helpful with also identifying items and where i could find them for purchase. I've also begun making youtube videos because of it, the cover screen display makes a great cam corder and tripod. My Z Flip has also impacted my daily life, for instance i actually spend less time doom scrolling and more time creating (videos) and of course customizing. Overall I find samsung to be very intuitive, its my first time having one and I was worried i wouldn't know how to use it and all of its features, but it's been very fun and easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Interesting devuce
on June 18, 2026
Posted by: Art0217
[This review was collected as part of a promotion.] Very fun phone. The flip function never gets boring. But battery life is horrible, gets overheated quickly, lags, front camera is trash
Value
2
Response from Samsung USBy R&R Team, June 19, 2026
Hi there Art0217, thank you for your feedback on your Samsung Galaxy Z Flip7. We are pleased to hear that you are happy with the design and folding capabilities of your device. We have provided links to articles to help you maximize the battery life, troubleshoot the temperature, and maximize the speed of your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 27, 2025
Posted by: Shawn247
[This review was collected as part of a promotion.] Great phone with Great AI features. Fast with a refreshing rate of 120.Bright screen with a Great pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung ZFlip 7
on July 29, 2025
Posted by: Dragonslayer
[This review was collected as part of a promotion.] I love the updated features of the larger front cover screen as well as the inner and lighter side. The smooth functionality of the software and added features. I truly admire the portability of the folding phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Major screen improvement
on July 29, 2025
Posted by: Flipfan
[This review was collected as part of a promotion.] The main screen's crease is now very hard to notice, barely perceptible when unfolded. My finger used to dip into the crease when scrolling down but not anymore. The Galaxy AI features have also gotten better, I like the wallpaper suggestions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big closed screen for tiktok camera preview!
on July 29, 2025
Posted by: Mahtay64
[This review was collected as part of a promotion.] I have the galaxy AI flip 7 and the compact nature fits in my pocket nicely yet unfolds to full size smart phone for normal business needs. I don't have to worry about it falling out of my pocket. Plus the camera.is great for random tiktok fun! The screen is easy to use and the large closed screen makes using widgets fun . I wish there were more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it has everything.
on July 29, 2025
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Galaxy AI AND I CAN USE MY PHONE AS A KEYBOARD WITH A MOUSE. HOW COOL IS THAT.
Value
5
Written by a customer while visiting Samsung US