Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,554 Reviews)
Rating breakdown 2,554 reviews
5 Stars
1,972
4 Stars
418
3 Stars
95
2 Stars
30
1 Star
39
85%of customers recommend this product.
(
195 out of
229)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Flip 7. Wonderful phone for older adults
on May 30, 2026
Posted by: Purplecat25
[This review was collected as part of a promotion.] Flip 7 so easy and convient. I love the size and all it xan do. Use it daily for work and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall is a really good phone
on May 30, 2026
Posted by: Lizza54289
[This review was collected as part of a promotion.] I LOVE how customizable the phone is and I just love that it's a flip phone however I had multiple issues with the tactil screen I think its because I have dropped it before but I hope next year we get and upgrade on the cameras
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I have had the flip 3,4,5, and now 7 so Flip fan
on May 30, 2026
Posted by: 123sherrie
[This review was collected as part of a promotion.] I am a Galaxy fan I use Galaxy phones and Galaxy AI. I have always been android but samasung is my favorite. I have had the Galaxy Flip 3,4,5, and now the 7. I find the 7 battery is not as long lasting but the touch screen camera graphics and AI features are all amazing. I can't wait for the roll though
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Zflip 7 best phone
on May 31, 2026
Posted by: Sophie2
[This review was collected as part of a promotion.] The best purchase I made this year. This phone is amazing. I love that is very customizable
Value
5
Written by a customer while visiting Samsung US
Posted by: Gypsy49
Expertise:Intermediate
Verified Purchase:Yes
Cannot get finger scan to work. Everything did not transfer as expected.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 2, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We understand how important it is to you to be able to unlock your device easily for faster usage during the day. We have provided a link to a troubleshooting guide to assist you with this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
5 gold Stars!
on May 31, 2026
Posted by: ju1ie
from Iowa
Expertise:Intermediate
I love love love my Samsung Galaxy z flip 7! I haven't upgraded my phone in 5 years and was using a old Samsung Galaxy note 9 , and I love how with this phone,the battery lasts a long time, the brightness is perfect not too bright not too low, I love the durability of it , the interface is beautiful, and love how it's ergonomic. I am obsessed with the back screen features and the customization is out of this world..I am a content creator, and I am very very VERY happy my purchase. I got it delivered on new years eve 2025! It was the best Christmas ever!
Ps . Sofar I have had my galaxy z flip 7 for 6 months now and I love how it doesn't get hot when charging without the hinge protector...having the hinge protector on the phone has caused a crease in the middle of of the screen but it's a subtle crease I have decided to live with. So from now on, I'm going without the hinge protection. Overall I am still obsessed with the phone and very very VERY happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with this phone
on June 1, 2026
Posted by: Myzflip
[This review was collected as part of a promotion.] This phone is amazing the graphics are top notch on the streaming and gaming the speed is epic and the Ai is exceptionally helpful definitely a must buy for anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect doll phone
on June 2, 2026
Posted by: Perfect
[This review was collected as part of a promotion.] Love it is small and sleek yet full size. Has everything plus a great camera
Value
4
Written by a customer while visiting Samsung US