Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,715
4 Stars
336
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product.
(
186 out of
214)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
4
Cool with compromises
on April 27, 2026
Posted by: Ddub4256
[This review was collected as part of a promotion.] I love the uniqueness of this phone. However there are some trade-offs. It's hard to find a good case. Also it's bulky in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Slow and bad reception.
on April 27, 2026
Posted by: Harleyguy79
[This review was collected as part of a promotion.] I have problems with lagging real bad. It also does not pick up service or wifi very well at all. Other phones on same plan and networks pick up better. Very disappointed. Also it is very slick with out a case and ver very easy to drop. Galaxy AI is faster at pulling up a whole page or more of info than the phone is at pulling up Galaxy AI.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Harleyguy79, thank you for taking time out of your day to share your feedback on your Samsung Galaxy Z Flip7. We understand how important your device is to you for a range of daily tasks every day. We have provided links to resources to help you maximize the speed, and troubleshoot the connection to your Wi-Fi and carrier. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Main Screen Has big issues.
on April 27, 2026
Posted by: 4everyoung
[This review was collected as part of a promotion.] I use this device for personal use. I have had 2 phones since it's release. The bottom half of the screen goes black. I'm in the process if getting my third Z flip 7.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there 4everyoung, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with measures we recommend to care for this unique device, and also to the Samsung Support Team if you are in need of repair to your device currently. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy verygood
on April 27, 2026
Posted by: Jayd62
[This review was collected as part of a promotion.] Great phones and quality recommended love the service
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Flip 7 Rocks!
on April 29, 2026
Posted by: Phoenix
[This review was collected as part of a promotion.] I absolutely love the galaxy z flip 7! I love being able to do almost everything i need to do on the cover screen. It really comes in handy when i work because im able to listen to YouTube videos on the cover screen and save more battery than if I use it flipped open. This phone rocks!
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Features
5
Performance
5