Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,715
4 Stars
336
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product.
(
186 out of
214)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Z flip 7!
on April 27, 2026
Posted by: Anthony
[This review was collected as part of a promotion.] As my first samsung phone I am pleased to say I love this phone. It is such a unique style and best for that person that wants something different. I totally recommend the z flip 7 if you want to stand out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 7 has made such a difference
on April 27, 2026
Posted by: Jiggacon12
[This review was collected as part of a promotion.] The camera quality is great, has made my life easier by doing everything without opening my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has a great camera.
on April 27, 2026
Posted by: TheRealHDP
[This review was collected as part of a promotion.] I bought this phone because it was on sale I'm on my second device my first one died after 3 months I can't fold my device because that causes the screen to stop working I regret my purchase.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there TheRealHDP, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how distressing it can be when your device is not meeting your expectations in durability. We have provided links to help you care for this unique device and obtain the repair you may need on your device currently. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Gr8tphone
[This review was collected as part of a promotion.] Love the ability to increase screen size. Galaxy AI is very helpful with multiple task. Would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features, love how compact.
on April 27, 2026
Posted by: Stiffytibs
[This review was collected as part of a promotion.] I'm loving how compact the phone is, I have the phone/walle/purse case! I enjoy everything the phone has to offer!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good updates to the flip
on April 27, 2026
Posted by: Carneliane
[This review was collected as part of a promotion.] Love the z flips donr have any unexpected issues with them only thing that could be worked on the the fingerprint scanner more resilient since I wear them down. Galaxy ai works lake any other ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone glitches alot its my second flip phone!
on April 27, 2026
Posted by: Vidabella12
[This review was collected as part of a promotion.] Not much to tell my first flip i had all of the sudden when I opened it the screen just had a bunch of lines it was never dropped or improperly handled and to get a new flip phone costing me money and now with this one that I have it glitches alot the screen gets stuck and I have to restart.
Value
1
Response from Samsung USBy R&R Team, April 29, 2026
Hey Vidabella12, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Flip7 with us. We know how important the uninterrupted usage of your device is to you every day. We have provided links to resources to help you troubleshoot the freezing and display response you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The only phone I will ever need
on April 27, 2026
Posted by: Teknollegist
[This review was collected as part of a promotion.] All I can say is I will never go back to a standard phone again. This phone does it all from fitting into my pocket easier down to holding it because I've never dropped it when folded. I never have to prop the phone up for any reason including workout videos in the gym. It also works great with Gemini AI, especially with Android Auto.
Value
5
Written by a customer while visiting Samsung US