Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,715
4 Stars
336
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product.
(
186 out of
214)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Small phone, big personality
on April 27, 2026
Posted by: FlipWithNia
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Flip7 for a little bit now and I’m honestly obsessed. The fact that it literally folds in half still feels cool every time I close it, not even going to lie. It’s super easy to carry around and fits in basically anything, which I didn’t realize I needed until now.
I use my phone for everything—watching shows, scrolling, texting, school stuff—and it keeps up with all of it without feeling overwhelming. The outer screen is one of my favorite parts because I can check notifications or change music without even opening the phone, which saves me from getting distracted every five seconds.
The camera is really good, and being able to prop the phone up on its own for pictures or videos is actually so convenient. No more awkward balancing or asking someone to take a picture for me.
Galaxy AI is also a nice touch. It helps make things quicker and smoother, especially when I’m multitasking or trying to stay organized during busy days.
Overall, this phone just fits my lifestyle. It’s cute, practical, and actually makes using my phone feel a little more fun again. I didn’t expect to care this much, but here we are.
I use my phone for everything—watching shows, scrolling, texting, school stuff—and it keeps up with all of it without feeling overwhelming. The outer screen is one of my favorite parts because I can check notifications or change music without even opening the phone, which saves me from getting distracted every five seconds.
The camera is really good, and being able to prop the phone up on its own for pictures or videos is actually so convenient. No more awkward balancing or asking someone to take a picture for me.
Galaxy AI is also a nice touch. It helps make things quicker and smoother, especially when I’m multitasking or trying to stay organized during busy days.
Overall, this phone just fits my lifestyle. It’s cute, practical, and actually makes using my phone feel a little more fun again. I didn’t expect to care this much, but here we are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had
on April 27, 2026
Posted by: Luisdaburr
[This review was collected as part of a promotion.] I've had the z flip 7 for about 3 weeks and I can say that it's definitely the best phone I've had. The versatility of the phone, or how compact it is when folded, and how big, vibrant, and smooth both the inner and cover display look and feel. I also like how nice one ui 8 looks, and navigating the ui feels seamless. It really feels like I'm holding the future of smartphones in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
White line in fold
on April 27, 2026
Posted by: Screen
[This review was collected as part of a promotion.] I had the Flip 3 for years without any issues but after having the Flip 7 for just a few months a white line started showing up where the screen folds. Unfortunately by the time I took it in it wasn't under warranty any longer and now have a complete blank white line through the middle of my screen.
Galaxy AI
Galaxy AI
Value
2
Response from Samsung USBy R&R Team, April 29, 2026
Hello there, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not operating as intended or expected. We do offer a one year warranty on all devices for workmanship and materials, and also have Customer Care+ available to offer additional peace of mind for the protection of your device. We have provided a link to the Samsung Support Team to assist you with any and all repair options available to resolve this experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has been amazing!
on April 27, 2026
Posted by: TigerCrush
[This review was collected as part of a promotion.] I am thoroughly impressed with the performance and capabilities of this new device. The design is sleek and modern, fitting comfortably in my hand. Its functionality has exceeded my expectations, making everyday tasks a breeze. The battery life is remarkably long-lasting, which is a huge convenience. Overall, I highly recommend this device to anyone seeking a reliable and statement piece phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Modern Power Meets Retro Nostalgia
on April 27, 2026
Posted by: SBinkley
[This review was collected as part of a promotion.] There is something incredibly nostalgic about the folding design of the Galaxy Z Flip 7; it takes me right back to the flip phones of the late 90s and early 2000s, but with a massive tech upgrade. The compact design is one of its best features, making it easy to carry in a variety of ways whether I’m at work or on the go. It has also become my go-to for video conferencing, as the folding hinge allows it to stand on its own for a perfect hands-free experience.
I use this phone for a ton of entertainment, from playing games and catching up on my favorite TV shows and movies to streaming music. The Galaxy AI features have also been very useful in several ways, greatly increasing my productivity by streamlining daily tasks.
My only wish is that it came with MagSafe built-in for easier mounting, but I’ve found some great cases that are an acceptable workaround. Overall, it’s a versatile, high-tech device that fits perfectly into my daily routine.
I use this phone for a ton of entertainment, from playing games and catching up on my favorite TV shows and movies to streaming music. The Galaxy AI features have also been very useful in several ways, greatly increasing my productivity by streamlining daily tasks.
My only wish is that it came with MagSafe built-in for easier mounting, but I’ve found some great cases that are an acceptable workaround. Overall, it’s a versatile, high-tech device that fits perfectly into my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Shady4Eva
[This review was collected as part of a promotion.] Great phone I have been using it since it came out and love it. Absolutely great rear facing camera with options to use certain apps via the cover screen when closed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 27, 2026
Posted by: Flipgirly91
[This review was collected as part of a promotion.] I love everything about this phone. The features and specs are amazing! Im still learning new things the phone can do every day. Im definitely stuck with this brand. The only I dont like is that they removed Samsung messages, but I'll get over it lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best!
on April 27, 2026
Posted by: HoneyB54
[This review was collected as part of a promotion.] I've been a faithful Samsung customer since the Blackjack. I love that larger phones and Samsung was the 1st to start making them i use my phone fir everything. Notes., Gps tap to pay, etc. It's awesome!
Value
5
Written by a customer while visiting Samsung US