Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,554 Reviews)
Rating breakdown 2,554 reviews
5 Stars
1,972
4 Stars
418
3 Stars
95
2 Stars
30
1 Star
39
85%of customers recommend this product.
(
195 out of
229)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Posted by: KD Mo
from Anderson SC
Expertise:Intermediate
Verified Purchase:Yes
I purchased the red one and love it. It is a great phone with excellent features. The small size makes it worth it. I can carry it anywhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Magda
from Sacramento
Expertise:Intermediate
Verified Purchase:Yes
This phone is pure main-character energy. The moment I flipped it shut for the first time, I knew my old phone could never compare. The design? Iconic. The flip? Satisfying in a way that feels almost cinematic. Every time I open it, it feels like I’m revealing a secret.
It’s sleek, powerful, and somehow manages to be both futuristic and nostalgic at the same time. The screen is gorgeous, the performance is smooth, and don’t even get me started on how fun it is to use. This phone doesn’t just sit in my pocket—it makes a statement.
I am genuinely obsessed. The Samsung Z Flip has raised my standards, ruined all other phones for me, and I regret nothing. 10/10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alan
Verified Purchase:Yes
Very easy to store in your pocket. The front screen is very helpful. I can change my music, answer phones calls, test messages, read notifications without opening my phone. Very fun to open and close the phone. Battery last way longer than expected.
Written by a customer while visiting Samsung US
Posted by: Dani B
Verified Purchase:Yes
good product, unlocked, no problems to get it up and running
Written by a customer while visiting Samsung US
Posted by: Shel
from Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
Don't get me wrong, I love this phone with all the new features like the bigger cover screen and the less noticeable crease on main screen. The main reason for a 4 star rating is after having it for less than 6 months. There's a crunching noise when opening and closing the phone. I've never had that problem with my z flip 5. I take great care of my phone and can't believe it's making noise already. I hope it doesn't lead to more problems down the line.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Louisiana
Expertise:Expert
Verified Purchase:Yes
I traded my Flip 5 for this flip 7 and it is much better thatn the 5. Thinner and the screen fold section is better than the 5. I am very impressed with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, February 27, 2026
Hi there Ray L, thank you for your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear that you are enjoying the slimmer design of this new device from your previous phone, and that the folding portion feels less noticable as well. We have shared a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: John C
Verified Purchase:Yes
I have been buying the Samsung Galaxy Z Flip smart phones every year to get the newest version. I love that I can close it and it fits comfortably in my pocket instead of being bulky. Every new version has a longer lasting battery, increased speed, improved camera, better hinge, etcI highly recommend the Galaxy Z Flip 7.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 30, 2025
Hi John C, we appreciate your feedback on your Ssamsung Galaxy Z Flip7. We are ecstatic to hear that you are pleased with the design and usage of your new device. We have shared a link to the complete manual for your device to help you with the new features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Evan L
from Spring, TX
Expertise:Intermediate
Verified Purchase:Yes
The build quality is a lot better than expected, it's durable, small, and beautiful looking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 25, 2026
Hi Evan L, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the design of this device as well as the durability and size. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US