Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,183 Reviews)
Rating breakdown 2,183 reviews
5 Stars
1,716
4 Stars
336
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product.
(
186 out of
214)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Long battery life, fast response and compact
on April 13, 2026
Posted by: Charles202612345
[This review was collected as part of a promotion.] I dont use galaxy ai much. If I need ai then just use chatgpt app to get my answer.
I am hoping cover screen can be use for instant messaging or quick browsing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever owned!
on April 13, 2026
Posted by: Cristy
[This review was collected as part of a promotion.] I was pleasantly surprised to see that the crease was practically nonexistent when using the phone! I honestly cannot see it when its on! My favorite thing about this phone is that almost everyhing that i can normally do on the inner screen, i can also do it on the cover screen! Its so fun to use the cover screen that often times i wont even open the phone! This is by far my most favorite phone that i have ever owned i love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a good form factor
on April 13, 2026
Posted by: CatsRcool
[This review was collected as part of a promotion.] I had originally looked at this phone for its compact size. Instead it came with many great features my old s20 did not have. The feature i enjoy most is the flip, as i am able to carry it in my pocket without the worry of it falling out and breaking/being lost. The second feature that suprised me was Galaxy Ai. I was able to set timers, search things, find settings quickly all in an instant. This phone has very minimal issues and i will continue to use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on April 13, 2026
Posted by: Nisha12
[This review was collected as part of a promotion.] The quality is very good..
Great pictures
Maps is not really good
Great pictures
Maps is not really good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is really fragil il
on April 13, 2026
Posted by: Lagrumpy
[This review was collected as part of a promotion.] I drop it from a small chair and screen just went black!. AI is good camera is ok weight easy to carry around
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hi there Lagrumpy, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it is when your device is not functioning as intended. We have provided a link to the Samsung Support Team to assist you with any troubleshooting and repair options available for your device, as well as helping you with any accessory options to protect your device. Lastly, we have provided a link to an article that helps our customers care for this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
For me this phone is great. But horrible.
on April 13, 2026
Posted by: Cna2love
[This review was collected as part of a promotion.] Im still new to AI. Does make me sound better when writing to people.
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hey Cna2love, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We know it can take time to fully explore the capabilities of your device, and integrate them in to your usage. We have provided a link to the complete manual to help you with the features of Galaxy AI that can enhance your communication and other daily tasks. We have also provided a link to the Samsung Support Team to assist you anytime you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 13, 2026
Posted by: Flip7user
[This review was collected as part of a promotion.] Amazing phone overall, the first flip i got was the z flip 5 and from there i just couldn't go back to a non flip, being able to fold the phone and just fit it in your pocket without taking to much space is amazing,I havent used much of the galaxy AI but when I have used it it never disappoints, I dont think ill be able to go back to a non flip phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loved the sound and ease
on April 13, 2026
Posted by: Cna2love
[This review was collected as part of a promotion.] If you're buds are in the box. Please check that they remain in there. If you drop them.
Value
4
Written by a customer while visiting Samsung US