Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,183 Reviews)
Rating breakdown 2,183 reviews
5 Stars
1,716
4 Stars
336
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product.
(
186 out of
214)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Posted by: Paul Y
from Moreno Valley, CA
Expertise:Intermediate
Verified Purchase:Yes
Nice sleek foldable phone. Great price for newer tech!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 3, 2026
Hi there Paul Y, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are so pleased to hear that you are happy with the design of your device, and that you are finding it sleek. We have provided links to resources to assist you with all of the enhanced capabilities like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Nancal7626
from Charleston, SC
Expertise:Intermediate
Verified Purchase:Yes
Im loving my new phone. I just have to get use to it
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 9, 2026
Hey Nancal7626, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how much you are loving your new device. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you with your exploration and adjustment to your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Tony VanDiver
from Chicago
Expertise:Expert
Verified Purchase:Yes
The Galaxy Flip 7 is my favorite phone I've had so far. It folds up nice and does not take up space in my pocket. I also love the Samsung DeX feature aw well. Samsung did not disappoint with this phone 💯💯💪🏾💪🏾
Response from Samsung USBy R&R Team, February 4, 2026
Hi there Tony VanDiver, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are ecstatic to hear how much you are loving the compact design and amazing features of your new device. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Vlsutton
from GEORGIA
Verified Purchase:Yes
Always had samsung phones! A bit disappointed with this one because when you have to hold your phone and talk thru it it is not very loud at all. Always have to excuse myself and go find a completely quite space to hear. I have great hearing but this phone lacks good speaker volumes
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, January 30, 2026
Hey Vlsutton, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone calls are to you, and needing the audio to be clear and able to heard with ease. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I've only had the phone for about 1 month so far. Love the size of the phone and its compactness. Wish that there were more options available on the front screen when flipped closed. Still learning things, but so far so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 10, 2026
Hey R Norris, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are overall pleased with the hardware design and usage of your device. We have provided a link to the full manual for your device to help you discover all the ways you can use the front display, as well as best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed with this phone and its features!!!!!!!!!
on March 12, 2026
Posted by: LoverGirl
[This review was collected as part of a promotion.] I'm literally obsessed with my phone. Colour is beautiful, the flip is aesthetically pleasing, and overall, the Galaxy AI features are the best. So helpful and innovative. Can't wait for the privacy screen feature. Samsung is way ahead of the game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the perfect phone
on March 13, 2026
Posted by: lgbeartq
[This review was collected as part of a promotion.] this is the perfect phone. amazing for gaming, recording concerts, selfies, anything you can think of. galaxy Ai is a great addition and turns my device into the perfect accessory to life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Flippin" fantastic!
on March 13, 2026
Posted by: Alo616
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Flip 7 and it has quickly become one of my favorite phones. The folding design is not only stylish but also super practical. It easily fits in my pocket or bag, and when I open it, I still get the full smartphone experience with a bright, smooth screen.
One of my favorite features is Galaxy AI. It’s honestly amazing how much it helps throughout the day. I use it to help summarize messages, draft quick replies, organize notes, and even improve photos. It saves time and makes everyday tasks easier.
In my daily life, I use the phone constantly for messaging, emails, photos, and staying connected with family and friends. The camera quality is great, and I love that I can partially fold the phone to take hands-free pictures or videos, which is perfect for quick family moments.
The cover screen is another feature I use all the time. I can check notifications, control music, and take quick selfies without even opening the phone, which is really convenient when I’m on the go.
Overall, the Galaxy Flip 7 combines innovation, style, and real everyday usefulness. Between the unique foldable design, strong performance, and the incredibly helpful Galaxy AI features, it’s a phone that truly makes daily life easier and more fun to use.
One of my favorite features is Galaxy AI. It’s honestly amazing how much it helps throughout the day. I use it to help summarize messages, draft quick replies, organize notes, and even improve photos. It saves time and makes everyday tasks easier.
In my daily life, I use the phone constantly for messaging, emails, photos, and staying connected with family and friends. The camera quality is great, and I love that I can partially fold the phone to take hands-free pictures or videos, which is perfect for quick family moments.
The cover screen is another feature I use all the time. I can check notifications, control music, and take quick selfies without even opening the phone, which is really convenient when I’m on the go.
Overall, the Galaxy Flip 7 combines innovation, style, and real everyday usefulness. Between the unique foldable design, strong performance, and the incredibly helpful Galaxy AI features, it’s a phone that truly makes daily life easier and more fun to use.
Value
5
Written by a customer while visiting Samsung US