Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,699 Reviews)
Rating breakdown 2,699 reviews
5 Stars
2,078
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
A great phone with exciting features
on August 22, 2025
Posted by: SanthumGum02
[This review was collected as part of a promotion.] As a former z flip4 user, I was initially skeptical about having a large cover screen, but that changed dramatically once I upgraded to the z flip7. The screen actually makes this phone so convenient to use for streaming, music, gaming, and so much more (download GoodLock to put any apps you want on the coverscreen).
The cover screen also comes in handy for one-handed use (no pun intended). The flip7 is larger and wider than its predecessors, so I have found one-handed use to be more comfortable if I have the phone closed.
Despite being much slimmer than the z flip4, the z flip7 feels very sturdy, and the hinge mechanism moves smoothly with a nice amount of resistance. I've also been really enjoying the color. I got it in coralred, and was slightly worried it might just be a true light red in person, but it definitely looks like a vibrant shade of coral in person (lighting can shift how it looks, but it's never just red or just pink or just orange. The picture I took is in natural lighting sitting right by a window).
I've had the z flip 5g, the z flip4, and now the z flip7, and while I've enjoyed all of them, they get increasingly enjoyable to use with each iteration. I'm very pleased with my purchase, so if you're an old z flip user unsure of if you'll like this one more, I think you just might!
Value
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you so much for sharing your experience with the Galaxy Z Flip7! We love to see that the larger screen has made your daily activities, like streaming and gaming, more convenient. It’s great to know that you found the Good Lock app useful for customizing your cover screen with your favorite apps. We’re also glad to hear that the design makes one-handed use a breeze. Comfort is important, and it’s fantastic that the Z Flip7 feels sturdy while still being slim. Your choice of coralred is a great one! The color really does shine, and we love that it brings out those vibrant tones in different lighting. It’s wonderful to see how much you've enjoyed each version of the Z Flip. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Flip phone
on August 22, 2025
Posted by: 403TempRedirect
[This review was collected as part of a promotion.] A device so good that I regret if I switch. The AI on this is so good that nothing can come close to it and the samsung AI is enough to take care of it. Currently there is no device in the market that can even come close to it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features
on August 22, 2025
Posted by: Nofxpat
[This review was collected as part of a promotion.] Cover screen is cool al is fun to play with but hinge is not the greatest broken screen at hinge in 2 weeks of purchase
Value
4
Response from Samsung USBy R&R, August 28, 2025
Hello Nofxpat,
Thank you for sharing your experience with the Galaxy Z Flip7. The cover screen design is one of its standout features, offering a fun way to stay updated. We understand that the screen durability didn’t meet your expectations. Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please contact our Samsung Support Team to learn more about your options. The Galaxy Z Flip7 is designed to balance compact portability with a sleek foldable look, so you can enjoy how it combines practicality and innovation. Thank you for your feedback. We appreciate your choice of Samsung’s innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip7. The cover screen design is one of its standout features, offering a fun way to stay updated. We understand that the screen durability didn’t meet your expectations. Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please contact our Samsung Support Team to learn more about your options. The Galaxy Z Flip7 is designed to balance compact portability with a sleek foldable look, so you can enjoy how it combines practicality and innovation. Thank you for your feedback. We appreciate your choice of Samsung’s innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone
on August 22, 2025
Posted by: For342
[This review was collected as part of a promotion.] This phone is like an updated version of the flip phones of the past. I love the size of the screen and the size of the phone when closed. The AI on the phone is helpful and this phone is just overall awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still love it!
on August 22, 2025
Posted by: MCFOX02
[This review was collected as part of a promotion.] I love the flip because of the size. It fits in all of my small bags. I normally only use a fanny pack and it fits perfectly leaving space for keys and wallet. It's compact and folds to the size of my palm. The flip 7 is even thinner than the 5 that I had previously. Im still learning how to use the Galaxy AI features, but I tried the translation during a call and its really amazing! My dad spoke in Korean, and it would translate what he said to English in real time.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Hey there MCFOX02,
Thank you so much for sharing your lovely experience with the Galaxy Z Flip7! It’s fantastic to hear how its compact design fits perfectly into your busy lifestyle, offering the space and convenience you need while on the move. The Galaxy AI translation tool you mentioned really highlights how this device can help us stay connected in meaningful ways. Hearing about how it worked smoothly in real time during your call with your dad is exactly the kind of innovation the Galaxy Z Flip7 was made for. That’s so exciting! We truly appreciate you sharing your story and your enthusiasm with us. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your lovely experience with the Galaxy Z Flip7! It’s fantastic to hear how its compact design fits perfectly into your busy lifestyle, offering the space and convenience you need while on the move. The Galaxy AI translation tool you mentioned really highlights how this device can help us stay connected in meaningful ways. Hearing about how it worked smoothly in real time during your call with your dad is exactly the kind of innovation the Galaxy Z Flip7 was made for. That’s so exciting! We truly appreciate you sharing your story and your enthusiasm with us. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I believe this is will be the new wave
on August 22, 2025
Posted by: MamaLee22
[This review was collected as part of a promotion.] With Galaxy AI I know for sure this will be the best phone out. No longer will apple be on top
Value
4
Response from Samsung USBy R&R, August 28, 2025
Hi there MamaLee22,
Your excitement for the Galaxy Z Flip7 shines through! The Galaxy Z Flip7 combines portability with bold innovation, offering a flexible design that redefines what a smartphone can be. With smart features designed to assist in many ways and Galaxy AI support enhancing select experiences, it’s easy to see why you view this device as the future of mobile. Thank you for sharing your confidence in the Galaxy Z Flip7. It was created to lead the way into what’s next. We value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your excitement for the Galaxy Z Flip7 shines through! The Galaxy Z Flip7 combines portability with bold innovation, offering a flexible design that redefines what a smartphone can be. With smart features designed to assist in many ways and Galaxy AI support enhancing select experiences, it’s easy to see why you view this device as the future of mobile. Thank you for sharing your confidence in the Galaxy Z Flip7. It was created to lead the way into what’s next. We value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on August 22, 2025
Posted by: Wayne1
[This review was collected as part of a promotion.] This phone is a beast of all it has everything from being the smallest to carry and the camera is the best the others better catch up to Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am loving my flip 7
on August 22, 2025
Posted by: LoveMyGalaxy7
[This review was collected as part of a promotion.] The Galaxy Flip 7 is honestly a game changer! I am absolutely LOVING it. 🙌 The AI features are next-level — it feels like the phone just knows what I need, making everything smoother and smarter. The customization is on point too; I can make my Flip 7 feel completely my own, from widgets to layouts.
And let’s talk about the camera… WOW. 🤩 The quality is stunning! Pictures come out crisp, vibrant, and professional-looking every single time. Add in the fact that the Flip design is sleek, futuristic, and always turns heads — this phone is the total package.
Value
5
Written by a customer while visiting Samsung US