Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,183 Reviews)
Open Ratings Snapshot
Rating breakdown 2,183 reviews
5 Stars
1,716
4 Stars
336
3 Stars
78
2 Stars
24
1 Star
29
87%of customers recommend this product. 
(
186 out of 214
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Great phone
on April 13, 2026
Posted by: Himothy
[This review was collected as part of a promotion.] The galaxy ai is spot on for me. The way the features work with each other to streamline transitions between apps. Everything is smooth and fluid because of how easy it is to use the UI. I use the editor apps daily because of my profession so its like I have my laptop everywhere I go. Even with the phone folded, I can still have on phone that works just as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Screen coming apart where folding occurs.
on April 13, 2026
Posted by: Dfw0909
[This review was collected as part of a promotion.] The galaxy AI is cool. But where the phone folds the protector is coming apart and a bubble is formed. Speaks when opening phone. Programs dont allow same features. Recommended the FOLD not so much the FLIP.
As well, the product states its red, when its clearly pink!
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 15, 2026
Hello Dfw0909, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are enjoying Galaxy AI and the ways you have been able to integrate this in to your usage. We have provided a link to the Samsung Support Team to help you with any repair you may need to the display of your device, they can also assist you with available accessories to help you express you personal style with your device color and overall appearance. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely in love with these buds!!
on April 13, 2026
Posted by: TheGhost4Zero1
[This review was collected as part of a promotion.] I truly love these buds. It took me a little bit to get them down, but now I'm suped off them. They go in my ears as soon as I get ready to leave the house. It's soooo helpful to be able to use the Galaxy AI,Gemini, without taking my phone out. I love them and I'm already looking in the Buds 4. Ty, pls keep up the great work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really impressive phone and unique
on April 13, 2026
Posted by: Artyom
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Z Flip7+ for a bit now, and honestly, it's hard to go back to a "normal" phone. The design is super sleek, and it actually fits in my pockets without a struggle.
The big standout for me is Galaxy Al.
Features like Circ/e to Search and the Al photo editing make everything so much faster and more intuitive. It doesn't just feel like a gadget; it feels like it's actually helping me stay organized. If you're on the fence about foldables, this is the one that finally gets
everything right.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wonderful Size
on April 13, 2026
Posted by: Lovemassage
[This review was collected as part of a promotion.] Being able to fold makes it easier to put in shirt pockets. Streaming is good quality. Only thing I don't like is that you cannot change notification souns so that each app has a different sound.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My Phone!
on April 13, 2026
Posted by: AnditheSamsungLoyalist
[This review was collected as part of a promotion.] Ok, here's the requisite Galaxy AI mention.
With that out of the way let me talk about my phone. It is fantastic. I have had no issues with the screen. It works just as well as it did on its first day out of the shop. Probably the best phone I have had and I am a loyal Samsung use, with nothing but positive experiences with their phones. This one is just that good and worth the price.
Highly recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Girlfriend loves it
on April 13, 2026
Posted by: SamsungUser2021
[This review was collected as part of a promotion.] Bought the Z flip7 for my girlfriend to get her on the Samsung train, she loves it and has become accustomed to the versatility of the flip feature, the only thing she may like more is the ease of customization.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I loveeee this phone!!! Ive had it since December
on April 13, 2026
Posted by: Kswint
[This review was collected as part of a promotion.] Galaxy AI is on point, the features and the processer all work smoothly. No issues. Love thos phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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