Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,701 Reviews)
Rating breakdown 2,701 reviews
5 Stars
2,080
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Great phone galaxy z flip 7 what an upgrade
on September 20, 2025
Posted by: Anonymous
Verified Purchase:Yes
Awesome phone loving it so smooth and elegant I was using z flip 5 and i trade it with flip 7 with ease
Written by a customer while visiting Samsung US
Posted by: jack
from houston，tx
Verified Purchase:Yes
It gets hot easily and freezes frequently, which is very disappointing. If I had known this, I would have chosen the s25 or waited for the s26 to be released.
No, I would not recommend this to a friend.
Features
3
Response from Samsung USBy R&R Team, September 23, 2025
Hey Jack, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you resolve your frustrations. We have provided links to articles to help you with the temperature and freezing you mention experiencing with your device. We have also shared a link to the Sasmsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It has everything
on September 20, 2025
Posted by: GreatWatch
[This review was collected as part of a promotion.] I hava use samsung watch for long time and every time the surprise me, this is a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great shape
on September 20, 2025
Posted by: Flipyeaaaaa
[This review was collected as part of a promotion.] I love samsung, is the best phone and about this flip 7 I can put in my pocket and fits perfectly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. The flip feature is really fun
on September 20, 2025
Posted by: Nagaskits
[This review was collected as part of a promotion.] Unsure of.how the galaxy ai works. The assistant is consistently useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the coolest phone ive had in a while!
on September 20, 2025
Posted by: Gurlygirl13
[This review was collected as part of a promotion.] Im still getting to know my phones capabilities but, so far I'm very impressed with how smooth a transition has been. Its very easy to personalize and I still have the same features as my previous phone plus many more!
I have yet to set up the AI but plan to!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product gives me more important in my everyday
on September 20, 2025
Posted by: Babykohkoh1
[This review was collected as part of a promotion.] I want that ptoduct so i can easily do my opportunity and have quick resolution in my work
Value
5
Written by a customer while visiting Samsung US
Posted by: NormaV
Verified Purchase:Yes
I'm very delighted with my new purchase, the new Galaxy 7Z Fold phone. It is well desighned with many different features and programs very new to me. I know it will take me time to learn but will enjoy.
Written by a customer while visiting Samsung US