Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,701 Reviews)
Open Ratings Snapshot
Rating breakdown 2,701 reviews
5 Stars
2,080
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product. 
(
196 out of 233
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Great features
on September 27, 2025
Posted by: Lovetoshop
[This review was collected as part of a promotion.] Absolutely 💯 love this product would recommend it to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than before!!
on September 27, 2025
Posted by: Btagfsh
[This review was collected as part of a promotion.] Galaxy Ai made simple. I use my friends flip to play games and take pics. Its small but powerful device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is great help with answering
on September 26, 2025
Posted by: JHardenKissimmeeFla
[This review was collected as part of a promotion.] Phone features are super good when it come to talking on headphones or anwser calls. Phone also give you that old school flip phone feel.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone 2025
on September 26, 2025
Posted by: Alex1923
[This review was collected as part of a promotion.] Love it so so much my favorite phone ever works great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
not really a 'flip' phone
on September 26, 2025
Posted by: flip wilson
years ago I had an actual 'Flip Phone', you could pull it out with one hand and snap it open in one motion.
Not this one.
It takes two hands and all your attention to open it.
defeats the purpose, no?
Response from Samsung USBy R&R TeamSeptember 29, 2025
Hi there Flip Wilson, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know our customers have a range of different preferences for their chosen device, and ease of opening this new foldable is understandable. The tightness of the hinge is to help protect the main display of your device, and help you also use Flex Mode with ease for different photo, video, and usage options. We have provided a link to the complete manual for your device to help you discover and best align the capabilities of your device to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 26, 2025
Posted by: Anonymous
from Pendleton, Oregon 97801
Expertise:Expert
Verified Purchase:Yes
First, I love the flip phones. That being said I am not so fond of Android 15. It locks up quite often. Android 14, on my Flip 6, never had this issue.
I play memory games and have to reset the phone several times during the day.
I would recommend this to a friend!
Features
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The products of the brand of Samsung is the best i
on September 26, 2025
Posted by: samm70540
[This review was collected as part of a promotion.] Just I go to say the products of the brand Samsung is the best in the world I dont have more worlds but I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung z flip 7 is amazing
on September 26, 2025
Posted by: Jeonjiwon99
[This review was collected as part of a promotion.] With the Samsung z flip 7 you can do many things, thanks to the fact that it uses artificial intelligence for many things, it also has applications that make things easier, in my case the wallet app, it helps me a lot since I don't have to carry anything else when paying
For taking pictures it is excellent and since the phone can be folded taking pictures is much easier and a tripod is needed in most cases.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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