Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,702 Reviews)
Rating breakdown 2,702 reviews
5 Stars
2,081
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Integrated AI with an amazing, design.
on September 28, 2025
Posted by: Ray777Adk
[This review was collected as part of a promotion.] The new Flip device is a triumph of design and engineering. The compact form factor is a game-changer for portability, easily slipping into any pocket. The redesigned hinge mechanism feels incredibly durable and smooth, and the main display is stunningly bright and fluid. The enhanced cover screen is now a powerhouse for quick interactions, letting me manage notifications and widgets without opening the phone.
The performance is flagship-tier, handling intensive multitasking and applications effortlessly. However, the most transformative feature is the deep integration of Galaxy AI. Tools like the Live Translate functionality have proven to be genuinely useful in real-world scenarios, making communication simpler. The device successfully combines its iconic foldable style with truly intelligent, next-generation mobile features. It is a fantastic, versatile device.
The performance is flagship-tier, handling intensive multitasking and applications effortlessly. However, the most transformative feature is the deep integration of Galaxy AI. Tools like the Live Translate functionality have proven to be genuinely useful in real-world scenarios, making communication simpler. The device successfully combines its iconic foldable style with truly intelligent, next-generation mobile features. It is a fantastic, versatile device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect compact phone
on September 27, 2025
Posted by: tyandlaynesmom
[This review was collected as part of a promotion.] I love my new phone. Everyone trued to talk me out of it, but my mind was made up. I wanted something smaller than a traditional phone, and this is exactly what I wanted. The fold is seamless, the picture quality is superb, and the sound is crystal clear. I could not be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on September 27, 2025
Posted by: Alexander
[This review was collected as part of a promotion.] I use galaxy ai on my device to create and edit photos and look up information
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip so far
on September 27, 2025
Posted by: Runswithcats
[This review was collected as part of a promotion.] The galaxy z flip 7 is super cool and way more refined than previous generations. the crease in the screen is not even noticeable even after a month of use. The ai is super neat I've used it to erase objects out of photos and it works so good sometimes it looks natural and like there was no editing. So far it's been a great phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Betsy
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Calls were dropped a lot. The connection was not clear. I sent the phone back.
No, I would not recommend this to a friend.
Design
4
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Hi there Betsy, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not aligning to your expectations, or operating as intended. We have some great articles available, provided below, that help our customers troubleshoot the connection to your carrier at your convenience. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful design
on September 27, 2025
Posted by: GalaxyFlip
[This review was collected as part of a promotion.] This design is so sleek and good.I love the way it feels in my hand and the pixels on the screen look crisp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product can resist any fall, its incredible!
on September 27, 2025
Posted by: ILoveTech
[This review was collected as part of a promotion.] Galaxy AI on the Galaxy Flip 7, helped me get rid of the small unwanted details of my pictures and it works really well. It also really helps me get phone call summaries so i can avoid unwanted interactions!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 27, 2025
Posted by: Learra
[This review was collected as part of a promotion.] I love this phone. I can text while watching a movie. Or i can watch him YouTube and or movie on the front screen. I can text while my phone is closed on the front screen. I can also take a picture using the front screen. I love this phone. It is so convenient.
Value
5
Written by a customer while visiting Samsung US