Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,625 Reviews)
Open Ratings Snapshot
Rating breakdown 1,625 reviews
5 Stars
1,316
4 Stars
228
3 Stars
42
2 Stars
18
1 Star
21
85%of customers recommend this product. 
(
159 out of 186
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
3 out of 5
3
A few good options
on December 17, 2025
Posted by: Wildlifepics
from Galveston TX
Expertise:Intermediate
So very disappointed in the camera of this. I traded a ultra s22 in for it. I like the smaller size for fitting into my pocket when I walk my pups. It wasn't worth what I lost on the camera side. Also be very careful the magnet in it will wipe any cards extremely fast.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 18, 2025
Hi there Wildlifepics, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the smaller size of your device. We do our best to provide the specs of devices online to help our customers select the best device to align to their wants or needs. We have provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer, and we hope you'll reach out to us again in the future any time you have feedback about your Samsung products. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's fine
on December 17, 2025
Posted by: Nik G
from Chicago, Illinois
Expertise:Intermediate
Verified Purchase:Yes
This phone is kind of a disappointment after the ZFlip6. The camera is worse, the mobile network didn't connect until I dove deep into the settings and manually fixed it. The overall build quality feels more sturdy, but I would have happily bought the Zflip6 again. Also, all the AI integration drags down the user experience.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 18, 2025
Hi Nik G, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know how disappointing it can be when you have a device that does not feel like the upgrade you were expecting. We have provided a link to an article to help you discover all of the differences and upgraded features of your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Compare the differences between the Galaxy Z Flip7 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003234/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool Tech
on December 23, 2025
Posted by: Kaylee
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
I got this as a gift for my partner and he's obsessed. The innovation of old tech is so cool to see. Him and I both agree it's been a minute since we've seen a phone as interesting as this one. Works just like a Samsung and is so neat to see in action.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Experience
on December 23, 2025
Posted by: Vicky
from CA
Expertise:Intermediate
Verified Purchase:Yes
Phone performance and camara performance are good overall I am very much satisfied with the my Flip
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loved the design
on December 25, 2025
Posted by: Keneth
from Illinois
Expertise:Expert
Verified Purchase:Yes
I like the phone, I can't see the hinges
The procesor is good but it overheats very easily
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but can be better
on December 28, 2025
Posted by: Sunil
from USA
Expertise:Intermediate
Verified Purchase:Yes
Samsung pay is default app from bottom and is not protected. Camera quality is good as expected.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautifully done
on December 30, 2025
Posted by: BillyP
Expertise:Intermediate
Verified Purchase:Yes
I love the engineering design of the flip 7 it's perfect
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 31, 2025
Hey BillyP, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are so pleased with the design of this new device. We have provided a link to the complete manual for your device to help you with additional features, and to align the settings to your preferences. We have also shared a link to the Samsung Support Team to answer any questions that may arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Flip 7
on January 1, 2026
Posted by: Leeran
Verified Purchase:Yes
Excellent phone... love the compact size when folded...
Impeccable screen...
Written by a customer while visiting Samsung US
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