Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(1,625 Reviews)
Rating breakdown 1,625 reviews
5 Stars
1,316
4 Stars
228
3 Stars
42
2 Stars
18
1 Star
21
85%of customers recommend this product.
(
159 out of
186)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
My Honest Experience With the Samsung Z Flip
on November 22, 2025
Posted by: Yourstruly
[This review was collected as part of a promotion.] I’ve been using the Samsung Z Flip for a while now and honestly, I really love the unique flip design. It just feels cool to snap the phone shut after a call—gives me some old-school vibes but in a totally modern way. The fact that it folds so small is perfect, because it actually fits in my pocket and doesn’t take up a ton of space like most big phones these days.
The main inside screen is super bright and sharp, and scrolling is smooth. I use it a lot for watching videos and it’s been great so far. The smaller outer screen is handy for quick notifications or checking the time, but I do wish it could do a little more sometimes��.
Battery life is decent for my use—I usually get through a full day unless I’m on my phone non-stop. The camera is pretty good; pictures and videos turn out clear, even if it’s not the absolute best camera I’ve tried. One thing I’ve noticed is that you need to be a little careful since it feels more delicate than regular phones—I try not to drop it.
The main inside screen is super bright and sharp, and scrolling is smooth. I use it a lot for watching videos and it’s been great so far. The smaller outer screen is handy for quick notifications or checking the time, but I do wish it could do a little more sometimes��.
Battery life is decent for my use—I usually get through a full day unless I’m on my phone non-stop. The camera is pretty good; pictures and videos turn out clear, even if it’s not the absolute best camera I’ve tried. One thing I’ve noticed is that you need to be a little careful since it feels more delicate than regular phones—I try not to drop it.
Overall, I’d say it’s a super fun phone and I’d recommend it if you want something different from everyone else. Just be ready for some stares and questions from friends when you whip it out and snap it open
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything in one
on November 24, 2025
Posted by: Avilaloves2shop
[This review was collected as part of a promotion.] The Galaxy Al is the phone you want! It is everything in one. From taking pictures to watching TV, this is the phone you want.
Value
5
Response from Samsung USBy R&R Team, November 24, 2025
Hi there Avilaloves2shop, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are loving the usage of your phone, and that you are finding it amazing for so many different uses every day including your camera and streaming. We would love to hear from you again if you have additional feedback about your Samsung products, or questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Coolest flip out!
on November 25, 2025
Posted by: The1andonlyDok
[This review was collected as part of a promotion.] I love this device.Its streams incredibly quick, clear bonus, super responsive, and I love that you can play games and do it through the front screen as well. Galaxy AI is pretty awesome as well. Listens and adapts to what you're doing. Phone is just very simple to use.
And not to mention just the coolest looking thing out there. It is integrated with my other devices.Perfectly, and everything seems distream, just seamlessly as well.Definitely recommend getting this phone, especially if you like to feel cool, you know, space age lol.
And not to mention just the coolest looking thing out there. It is integrated with my other devices.Perfectly, and everything seems distream, just seamlessly as well.Definitely recommend getting this phone, especially if you like to feel cool, you know, space age lol.
Value
4
Written by a customer while visiting Samsung US
Posted by: Payne
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
The phone does everything I need it to and more. It took some getting used to being with a regular phone for so long, but I quickly did. Love that I can close the phone to hand up. Most important part for me! Just like the old days. I don't even have to open the phone to use it. This is great! Here's to the next few years! Cheers!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, November 26, 2025
Hi there Payne, thank you for your feedback on your Samsung Galaxy Z Flip7. We love hearing that this device is capabable of taking care of all of your needs every day, and that you are finding the speed excellent as well. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fort Smith, AR
Expertise:Expert
Verified Purchase:Yes
Love the color and having Dex in this form factor has been pretty nice so far. It was nice to have the upgrade to higher storage for free.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, November 26, 2025
Hey James Duangvilay, thank you for your feedback on your Samsung Galaxy Z Flip7. We are happy to hear that you are pleased with the appearance and inital usage of your new device. We have provided a link to the manual for your device to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A great phone I can’t use anymore
on November 26, 2025
Posted by: JonnySadlySeed
[This review was collected as part of a promotion.] The Galaxy Z Flip7 was a phone I genuinely liked. The design felt right in my hand, the hinge was solid, and the whole experience fit into my routine in a way most phones don’t. It was reliable, comfortable, and honestly the kind of device I expected to keep for a long time.
Then the main screen failed. Without the extended protection, I couldn’t replace it, and the phone became something I could no longer use. I ended up switching to another flip style device, but it doesn’t carry the same ease or familiarity that is quintessentially Samsung.
I still have the Flip7. I haven’t been able to get rid of it, even though it’s not functional. There was a lot I liked about it, enough that it’s hard to just let it go. It’s a strong phone with one fragile point, and once that point gives out, there’s nothing more you can do but move on
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'm mostly satisfied, but miss calls when no ring.
on December 5, 2025
Posted by: BoneHead
[This review was collected as part of a promotion.] Mostly good, but occasional missed calls from no ring and screen hard to see in direct sunlight. I still love the folded size and other features, like Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I really like this phone!
on December 5, 2025
Posted by: SmashTyme
[This review was collected as part of a promotion.] I've had my Galaxy Flip for only a short time, but I have no complaints so far. The quality of the screen and camera is fantastic! My pictures come out very clear. Great service and super fast internet speed! Would recommend this phone!
Value
4
Written by a customer while visiting Samsung US