Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
2,139
4 Stars
465
3 Stars
106
2 Stars
30
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Posted by: Deb C
from Boulder, Colorado
Expertise:Intermediate
Verified Purchase:Yes
I’m very impressed with my new Samsung Flip 7. The design is sleek, refined, and feels solid and well engineered. Performance is excellent, with all the smart, intuitive functionality I’ve come to expect from Samsung.
Finding a functional and attractive case has been an epic quest due to the Flip’s unique design, but that’s more a reflection of how sophisticated the phone is than a flaw in the device itself.
The color is exceptional, subtle, elegant, and even better in person. Overall, I truly enjoy using this phone every day. Once paired with the right case, the Flip 7 is a pleasure to own.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 27, 2026
Hi there Deb C, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so pleased with the design, that you enjoy using your device every day, and that it is truly a pleasurable device. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Louisiana
Expertise:Expert
Verified Purchase:Yes
I traded my Flip 5 for this flip 7 and it is much better thatn the 5. Thinner and the screen fold section is better than the 5. I am very impressed with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, February 27, 2026
Hi there Ray L, thank you for your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear that you are enjoying the slimmer design of this new device from your previous phone, and that the folding portion feels less noticable as well. We have shared a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Sunil
from USA
Expertise:Intermediate
Verified Purchase:Yes
Samsung pay is default app from bottom and is not protected. Camera quality is good as expected.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, February 27, 2026
Hello Sunil, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are enjoying the overall usage and camera of your device. We have provided a link to the Samsung Support Team to assist you with the Samsung Pay and and additional features that may be causing some frustration. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Helena
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
The camera is really bad, even compared to other Samsung phones such as z fold. No setting changes help. I had this phone for exactly 2 hours before filing for the refund. Save yourself time and the restocking fees.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 29, 2025
Hi there Helena, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We do our best to provide a range of devices to best align the needs and wants of our customers. We also provide as much information about the different features and specs available on devices to help our customer select the best device to align to their needs. We have provided a link to the Samsung Support Team to assist you if you have questions about available options. We appreciate you being a Samsung customer. -Elizabeth
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Loaiza H
from Boston
Expertise:Intermediate
Verified Purchase:Yes
Es bonito, práctico, pequeño,comodo, rapido, excelente telefono
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Rossford Ohio
Expertise:Expert
Verified Purchase:Yes
Great Phone! Been a Flip phone fan since Galazy Z flip 3 from then on I had The Flip 4, 5 and now the best version Z flip 7! Always been a Samsung Phone Fan since 2010
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AshleyG
from Colorado
Verified Purchase:Yes
My husband loves this phone, the videos & camera quality are great! There is no visible crease at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Shawn
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Z Flip7 is a nice phone overall. Getting used to the flip version but the slimmer and smaller profile while stored in my pants pocket is great. I was looking to get a smaller pocket footprint to be able to help me sit up and down easily at work without always taking my phone out of my pocket. If I would not remove the larger phones from my pocket, they would fall out and slide down the seat or side and hit the hard floor. The only downside so far is the transfer of Samsung Wallet and Samsung Rewards card stored inside the app. Still trying to resolve after a couple weeks. Support is great and attempting to fix the problem.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US